Learning Experience & Vendor Project Manager

Stevens Institute of Technology • Hoboken, NJ

8d

About The Position

Key Responsibilities Project & Program Management (Primary Focus) Coordinate a high-volume portfolio across multiple academic and professional programs. Develop forecasting models, capacity plans, resource allocations, and program schedules. Use project management platforms (e.g., Workfront, Microsoft Teams) to track milestones, risks, and delivery. Establish KPIs, governance frameworks, dashboards, and structured risk mitigation plans. Lead weekly project check-ins; maintain action logs, deliverable trackers, and issue logs. Drive pipeline planning and cross-functional coordination across CPE, Schools, faculty, and external partners. Assess skill needs and help identify, recruit, or onboard on-demand resources (SMEs, reviewers, contractors). Vendor Management (Primary Focus) Serve as the day-to-day liaison for all course development vendors (Hurix, Kyron, WorldQuant, etc.). Support vendor sourcing, evaluation, negotiation, and onboarding processes. Prepare cost estimates and monitor adherence to project budgets. Track SLAs, milestones, quality metrics, and escalate performance risks proactively to the CBO. Maintain strong vendor relationships to ensure reliable, high-quality delivery. Internal Coordination & Stakeholder Support Support consistent implementation of design and quality standards across all course builds. Assist with governance models, innovation pilots, and process improvements across the Schools and CPE. Strategic Learning Consultation Advise senior leaders on learning experience strategy aligned with school- and institute-level goals. Analyze learner journeys and engagement data to support continuous improvement. Contribute to standards development, governance workstreams, and innovation initiatives. Instructional Design & Learning Experience Strategy Guide vendors using instructional design best practices, agile learning methodologies, and UX/UI principles. Provide qualitative feedback on design documents, prototypes, scripts, and storyboards. Assist with the end-to-end content development lifecycle from ideation through launch.

Requirements

• Bachelor’s or Master’s degree in project management, instructional design, business, education technology, or related field.
• 1+ years of experience in project management, vendor coordination, learning program delivery, or learning experience strategy.
• Strong project management skills, including scheduling, documentation, issue tracking, and stakeholder coordination.
• Excellent communication, relationship management, and cross-functional collaboration skills.
• Experience with learning ecosystems or LMS platforms (Canvas preferred).

Nice To Haves

• Master’s degree in project management, instructional design, or related field.
• PMP or equivalent project management certification.
• Demonstrated vendor negotiation and contract oversight experience.
• Portfolio showing experience with digital learning, online course design, or blended learning environments.
• Knowledge of accessibility standards and best practices.

Responsibilities

• Coordinate a high-volume portfolio across multiple academic and professional programs.
• Develop forecasting models, capacity plans, resource allocations, and program schedules.
• Use project management platforms (e.g., Workfront, Microsoft Teams) to track milestones, risks, and delivery.
• Establish KPIs, governance frameworks, dashboards, and structured risk mitigation plans.
• Lead weekly project check-ins; maintain action logs, deliverable trackers, and issue logs.
• Drive pipeline planning and cross-functional coordination across CPE, Schools, faculty, and external partners.
• Assess skill needs and help identify, recruit, or onboard on-demand resources (SMEs, reviewers, contractors).
• Serve as the day-to-day liaison for all course development vendors (Hurix, Kyron, WorldQuant, etc.).
• Support vendor sourcing, evaluation, negotiation, and onboarding processes.
• Prepare cost estimates and monitor adherence to project budgets.
• Track SLAs, milestones, quality metrics, and escalate performance risks proactively to the CBO.
• Maintain strong vendor relationships to ensure reliable, high-quality delivery.
• Support consistent implementation of design and quality standards across all course builds.
• Assist with governance models, innovation pilots, and process improvements across the Schools and CPE.
• Advise senior leaders on learning experience strategy aligned with school- and institute-level goals.
• Analyze learner journeys and engagement data to support continuous improvement.
• Contribute to standards development, governance workstreams, and innovation initiatives.
• Guide vendors using instructional design best practices, agile learning methodologies, and UX/UI principles.
• Provide qualitative feedback on design documents, prototypes, scripts, and storyboards.
• Assist with the end-to-end content development lifecycle from ideation through launch.

Benefits

• For a full overview of our benefits offerings, please refer to the Stevens Institute of Technology Benefits Guidebook, available at: Benefits Guidebook

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees