Learning Experience Manager

Red River

1d

About The Position

About the Role: As a Learning Experience Manager (LXM), you help drive the future growth and performance of Red Hat field associates by taking accountability for the full lifecycle of enablement programs that contribute to the success of the long-term business strategies and revenue goals of Red Hat. In this role, you'll be seen as a learning ambassador, a learning SME, and lead projects where you will orchestrate a cross-functional team of people focused on enablement vision and innovation resulting in engaging and impactful learning experiences for Red Hat partner learning audiences.The Field and Partner Learning team was established to provide Red Hat field associates and partners with the skills and knowledge to confidently meet the needs of our customers through prioritized and engaging learning experiences that support Red Hat’s strategic priorities and are tied to the customer journey. To do this, we partner closely with leaders across the Global Sales organization to develop and drive enablement strategies and programs to ensure our sales, technical sales, services, and partner teams have consistent skill baselines that help them drive consistent and quality customer interactions. What You Will Do: As a Learning Experience Manager (LXM), you help drive the future growth and performance of Red Hat field associates by taking accountability for the full lifecycle of enablement programs that contribute to the success of the long-term business strategies and revenue goals of Red Hat and the Red Hat Partner Ecosystem. In this role, you'll be seen as a learning ambassador, a learning SME, and lead projects where you will orchestrate a cross-functional team of people focused on enablement vision and innovation resulting in engaging and impactful learning experiences for Red Hat partner learning audiences.

Requirements

• Excellent written and verbal communication skills
• Excellent problem solving and critical thinking skills
• Excellent influence, facilitation, collaboration, negotiation, and presentation skills
• Experience managing programs and projects
• Experience with partner go-to-market motions, channel/alliances, and strategic partner programs
• Experience with learning management systems and/or revenue enablement platforms

Responsibilities

• Design and deliver seller journeys focused on high-impact priorities related to the Red Hat Portfolio.
• Collaborate with field sales stakeholders to define critical competencies across roles and design scalable learning paths for product, technical and business audiences.
• Develop actionable training, resources, and tools that sales need to successfully execute product launches.
• Lead Sales enablement programs, serving as a main point of contact for leadership, stakeholders, subject matter experts and other teams for those programs
• Partner with Role Architects, Geo Advocates, stakeholders and leadership to develop strategic plans to advance the learning and enablement agenda, ensuring alignment with company business goals and industry best practices
• Identify knowledge and skills gaps across sales personas and tailor solutions to address them
• Develop scalable methods for communication across multiple sales/seller types.
• Drive vision and innovation in learning and enablement initiatives, determining the best learning experiences and methodologies to be used on assignments with cross-functional impact, while identifying and leveraging emerging technologies and digital learning strategies to enhance the effectiveness and scalability of learning experiences
• Engage with leadership and stakeholders to provide updates on program status, seek guidance on strategic decisions, and advocate for program support and resources.
• Ensure that program and project deliverables meet team standards and are delivered on time, optimizing quality and effectiveness
• Define, track, and analyze key metrics that drive business impact and use those insights to improve learning content and delivery methods.
• Exercise independent judgment and business acumen to work on and resolve highly complex issues that impact the success of critical projects, valuable relationships, and key business processes.
• Develop formal networks across Red Hat to influence priorities and objectives both internally and with partners, consistently reinforcing a "Red Hat" mindset.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees