Learning Experience Developer

American Society for Quality•Milwaukee, WI

60d•Hybrid

About The Position

The Learning Experience Developer is a key member of the ASQ Education team and supports the development of learning products for both ASQ and affiliates. The role collaborates with a wide range of internal partners, including Commercial Execution, the Project Management Office (PMO), and subject matter experts to design and deliver engaging, high-quality learning experiences that advance both certification and commercial (B2B and B2C) education initiatives This position ensures that all learning products meet IACET standards for continuing education and CEU eligibility, reflect sound adult learning principles, and leverage AI tools responsibly to enhance content creation, learner engagement, and personalization while maintaining ethical and quality standards. The ideal candidate will have strong collaboration and project management skills and possess deep knowledge of instructional design, adult learning frameworks, and iterative development methodologies. Previous experience with Smartsheet, ProofHub, Articulate 360, Adobe Creative Suite, LMS/CMS platforms, and/or AI tools is a plus. The salary range for this role is $56,680-$70,850. Any extended offer is based on the candidate's experience and overall fit for the role.

Requirements

A bachelor's degree in Instructional Design, Education, Learning and Development, or related field,
A minimum of 2 years of professional experience designing learning products for adult learners,
Or an equivalent combination.
Must be able to comply with attendance and timeliness policies.

Nice To Haves

Previous experience with Smartsheet, ProofHub, Articulate 360, Adobe Creative Suite, LMS/CMS platforms, and/or AI tools is a plus.

Responsibilities

Designs, develops, and implements engaging learning content and assessments using adult learning principles and instructional design best practices.
Applies micro-modular design thinking in the design and development of learning content, ensuring accessibility, engagement, and alignment with ASQ's learning strategy.
Develops and maintains instructional materials that align with IACET standards for continuing education and CEU eligibility.
Leverages AI tools for content development, adaptive learning, and learner analytics while ensuring ethical and compliant use.
Collaborates with SMEs, vendors, and internal teams to ensure content meets educational and organizational standards.
Creates and edits multimedia assets using tools such as Adobe Creative Suite (Acrobat, Illustrator, Photoshop, Premiere).
Converts and adapts training content across modalities, including transitioning instructor-led training (ILT) to e-learning or blended formats.
Troubleshoots and resolves reported course issues, as assigned, balancing a commitment to quality with urgent and effective action.
Contributes to process improvements and curriculum enhancements based on voice-of-the-customer (VOC) feedback and emerging technologies.
Manages multiple projects simultaneously, balancing timelines and quality requirements.
Adheres to ASQ Competencies: Trust, Accountability, Collaboration, and Transparency.
Performs all other duties as assigned.

Benefits

Challenging and interesting work
Benefits of ASQ membership
ASQ-sponsored training
Opportunities to achieve professional designations and certifications
Performance management and coaching
Tuition reimbursement
Medical insurance
Dental insurance
Vision insurance
Health savings accounts
Flexible spending accounts
Access to Avenue MKE Fitness Center and Pickleball Courts
Competitive base pay
Opportunity for annual merit increases
Outstanding benefits
Retirement savings program
Disability income plan
Life insurance, Accident, & Critical Illness insurance
Growing, global organization
Mission-driven and committed to sharing ideas and tools that make the world work better
Healthy work/life balance and flexible work schedules
Positive, collaborative, team-oriented environment
One-week winter break every December, in addition to accrued paid time off and other paid holidays
Regular coffee socials, peer to peer recognition, and more!