Learning Experience Designer

SimplePractice

About The Position

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, and BuiltIn's Best Places to Work. We are looking for a Learning Experience Designer to join our Talent Development team as we build our learning ecosystem from the ground up. This is a hands-on role for someone who loves turning ideas into fully realized learning experiences. Our team is small, fast-moving, and in active build mode; developing programs, courseware, and experiences that support employee growth across the company. The ideal candidate is a builder and do-er: someone who can take a rough concept, collaborate with subject matter experts to gather content, design the right learning approach, and develop a polished learning experience. This may include self-paced digital learning, blended programs, cohort-based experiences, or live virtual training. This role will also have opportunities to facilitate learning experiences, collaborate directly with learners, and help shape how learning evolves across the organization.

Requirements

5+ years of instructional design experience, ideally within a SaaS, tech, or high-growth environment
Demonstrated experience building L&D programs or functions from an early stage; you know what it means to be a founder of a team
Hands-on experience with Sana LMS or a comparable tool
Owning designing and building end-to-end learning experiences, from concept to delivery
Experience designing self-paced digital learning and virtual instructor-led training
Experience with curriculum design, storyboarding, and learning content development
Strong writing and communication skills, with the ability to translate complex topics into clear learning experiences
Experience partnering with subject matter experts to develop learning content
Ability to work effectively in a fast-paced, evolving environment where priorities may shift
Strong command of AI tools (e.g., ChatGPT, Claude, Synthesia, Articulate AI) to accelerate and elevate learning design
Proficiency in e-learning authoring tools such as Articulate Storyline, Rise, or equivalent
Data-driven: You define success in measurable terms and are comfortable building reporting from scratch
Builder mentality: You're energized by ambiguity, not paralyzed by it
Collaborative and consultative: You earn trust with stakeholders by understanding their needs before designing solutions
Curious and current: You stay ahead of trends in learning technology and AI-enabled development
Detail-oriented with a bias for quality, but pragmatic enough to ship and iterate
A collaborative mindset and willingness to jump in wherever the team needs support

Nice To Haves

Experience working with Sana LMS and Sana Create
Experience facilitating virtual training sessions
Experience designing cohort-based and blended learning programs
Experience building Google Slides-based training decks
Previous experience in a Learning and Development or Talent Development function

Responsibilities

Create engaging, modern learning content across formats: e-learning modules, job aids, instructor-led materials, video, and blended programs
Autonomously lead the end-to-end design process from curriculum planning through development. Apply instructional design principles (ADDIE, SAM, or similar) to translate complex topics into clear, compelling learning journeys
Develop engaging, media-rich courseware using tools such as Articulate Rise, Storyline, Google Slides and Sana Live and Sana Create
Leverage AI tools to accelerate content development, personalize learning pathways, and experiment with emerging modalities
Collaborate closely and effectively with subject matter experts across the business to identify learning needs, design targeted solutions, and develop and test solutions
Collaborate closely with a small, high-impact team and contribute as needed, including shared responsibilities across training facilitation,LMS management and administration,TD communication drafting and launch support and learner support and troubleshooting
Establish baseline metrics and build dashboards to report on learning outcomes and program ROI
Use data to continuously iterate on content quality, learner experience, and business alignment
Conduct needs assessments and gap analyses to proactively identify development priorities
Champion a culture of evidence-based learning across the organization