Learning Experience Consultant

D2L

About The Position

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies. D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L. D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally. Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations. General Description: Every day, our software is used by millions of people around the world, and we are looking for individuals who share in our excitement and passion for transforming the way the world learns. At D2L, we believe that learning should be accessible and engaging. Our goal is to create easy, flexible, and smart software that ignites the desire to learn in everyone. To do this, we need to give talented, enthusiastic, and passionate people opportunities to create, develop, and collaborate on projects that revolutionize the learning environment. As an integral member within the courseware team, the Learning Experience Architect (LXA) guides and supports the strategy, planning, research, user experience, design and development of learning ecosystems for client projects. The main responsibility of the LXA will be working with client stakeholders, project managers, leaders, and the courseware team to understand requirements and ensure learning strategy, user experience goals, and implementation approaches are aligned throughout an engagement. The LXA will interface with different project-specific and operational leaders within D2L, as well as client stakeholders to ensure that there is alignment to client vision, goals, and expectations and that we are deliver exceptional learner centric experiences.

Requirements

Strong written and oral communication
In-depth knowledge of instructional design principles and practices including the ADDIE model, adult learning principles, interactive learning design, and blended learning techniques
In-depth understanding of UX design processes and best practices
Ability to take abstract visions and goals and translate them into valuable deliverables
Working with client stakeholders and executives
Completing needs analyses for clients
Strategic planning and organization of client goals and objectives
Translated strategy to UX design, product design, and learning content design
Working with learning management systems, specifically Brightspace
Analytical, consulting, and organizational abilities
Ability to take holistic perspective of client goals to create effective learning experience/ecosystems
10 years' experience in user experience design and/or developing learning solutions across different learning segments
Demonstrated experience working with client stakeholders and supporting program delivery
Applying pedagogical theory and learning design principles to strategy, planning, development, and design
Experience with developing digital content for various audiences
Leveraging different tools and functionality of Brightspace (or other LMSs) to integrate interactivity, multimedia, LMS tools, and features.
Adapting training materials and course content to suit different methods of learning delivery (instructor-led, self-paced, synchronous, asynchronous, blended, etc.).
Adapting training materials and course content based on different business segments (K12, higher ed, and corporate)
Experience in user experience design and/or or digital experience design
Leads by Example with personal and professional integrity, high accountability and say/do ratio
Boundaryless collaboration and influence skills both within team, peer group and broader organization.
Effective communicator with a proven track record of success.
Delivers Awesome Outcomes : Strategic mindset and business acumen, with strong prioritization skills and a focus on organizational outcomes vs. team tasks.
Effective problem solver, able to achieve results individually and through others, in fast paced, deadline-driven environments.
Talent Magnet : Talent-focused leader, with demonstrated ability to coach, build and lead a high performing, diverse team.
Better, Smarter, Faster : An agile learner, with a growth mindset, attention to detail and organizational skills.
An operationally minded leader, with a focus on continuous improvement and innovation.
Wins Hearts and Minds : An effective communicator, with the ability to connect the why and the what.
A change agent, with proven delegation, motivation, and team building skills.

Responsibilities

Act as strategic team member to analyze learning needs of client and collaborate with stakeholder to define learning objectives and goals
Drive innovation in learning experience design, experimenting with new approaches to improve learner engagement and outcomes
Collaborate with Learning Strategy Consultants to understand client vision, goals, learner persona, and learner experiences, to effectively support delivery teams and alignment to learning experiences
Collaborate with client and internal stakeholders, Subject Matter Experts (SME), product managers, and users to gather and analyze requirements to ensure user needs and learning goals are central to the design process
Collaborate with delivery teams to drive a shared understanding of client vision/goals throughout multimedia development, navigational design, and the design of content experiences
Drive innovation in learning design by monitoring and analyzing trends in education and learning methodologies for each segment and incorporating new techniques or technologies for improved effectiveness

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