Learning & Enablement Manager

Adobe•San Jose, CA

About The Position

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Adobe Firefly Enterprise’s Forward Deployed Engineering (FDE) organization is scaling rapidly to meet the enterprise demand for AI-powered creative transformation. To unlock this growth, we need a world-class Learning & Enablement leader who can architect the strategy, systems, and programs that upskill our global team across GenAI, customer delivery excellence, product mastery, leadership effectiveness, and cross-functional alignment. This leader will act as the central orchestrator of learning for the FDE org—designing the enablement ecosystem, leading the roadmap, and ensuring every FDE, AI Engagement Manager, Architect, Program Manager, and People Manager develops the capabilities required to drive meaningful, measurable impact for our customers.

Requirements

8–12+ years in Learning & Development, Enablement, or Talent Strategy roles in high-growth tech, consulting, or product orgs.
Experience building structured learning programs for technical and customer-facing teams , ideally in AI, cloud, or enterprise software.
Strong program design, facilitation, and curriculum development expertise.
Ability to influence senior leaders and collaborate across Product, Engineering, and Go-to-Market functions.
Comfort navigating ambiguity and building systems from zero to one.
Bias toward operational excellence, measurable outcomes, and strategic clarity.

Responsibilities

Build and own the multi-quarter Learning & Enablement strategy aligned to FDE’s vision, mission, practices, and role expectations.
Develop an enablement operating model covering onboarding, continuous learning, certification, and role progression.
Define capability frameworks for each FDE role family (FDE, FDA, AI EM, PgM, People Managers).
Architect a holistic curriculum across: GenAI technical fluency Creative software workflows Customer value realization (Activation, Adoption, Engagement) Product & roadmap awareness Consulting skills, executive presence, storytelling Manager & leadership development
Lead the build of cross-skilling and upskilling programs that accelerate performance and readiness for stretch opportunities.
Create a structured role-based onboarding program with measurable proficiency milestones.
Partner with Product, Engineering, and Product Marketing to deliver always-current product and feature enablement.
Work closely with Customer Engagement, Leadership, and Talent Development teams to ensure alignment with broader Adobe programs.
Establish feedback loops from leaders, practitioners, and customers to iterate and refine the enablement roadmap.
Build a scalable learning system using best-in-class platforms (LMS, content hubs, certification systems) with an eye towards AI native platforms.
Develop KPIs for learning adoption, proficiency lift, time-to-productivity, and business impact.
Ensure programs are measurable, repeatable, and globally scalable.