Learning & Development Specialist

Ripple Fiber•Charlotte, NC

21d

About The Position

The Learning & Development Specialist plays a key role in supporting employee growth, organizational performance, and company culture through effective training programs. This position is responsible for designing, delivering, and evaluating training initiatives, supporting new hire onboarding, and collaborating closely with leaders across departments to ensure all team members have the knowledge and tools they need to be successful. This role is ideal for someone early in their HR or training career who enjoys helping others learn, organizing training activities, and contributing to employee growth.

Requirements

At least one (1) year of experience in Learning & Development, Training, HR, or a related field.
Strong facilitation and presentation skills with the ability to engage groups of all sizes.
Excellent communication, interpersonal, and organizational skills.
Proficiency in Microsoft Office Suite.
Strong attention to detail and ability to manage multiple priorities.

Nice To Haves

Experience in customer service, HR support, administrative work, or training assistance.
Experience designing or assisting in the creation of training materials.
Familiarity with Learning Management Systems (LMS) or training tools.
Bachelor’s degree in HR, Education, Business, Psychology, or related field.

Responsibilities

Lead and facilitate new hire onboarding and orientation sessions.
Conduct meet-and-greet introductions to help new employees integrate into company culture.
Coordinate onboarding schedules, materials, and logistics.
Facilitate instructor-led training sessions for various departments (in-person and virtual).
Deliver engaging content that supports employee competency, compliance, and performance.
Monitor employee progress and provide guidance, support, and reinforcement activities.
Assist in creating and updating training documents, guides, and simple e-learning materials.
Organize training resources and help keep content current and easy to access.
Support the development of standard operating procedures (SOPs) and job aids.
Maintain training records, sign-in sheets, calendars, and files.
Schedule training sessions and send reminders to employees.
Provide general administrative support for the L&D and HR teams.
Evaluate the effectiveness of training programs using assessments, surveys, and performance data.
Recommend improvements to strengthen learning outcomes and overall employee experience.
Stay current with L&D best practices, instructional design trends, and new training technologies.