The Learning and Development Specialist partners with HR leadership and organization leaders to strengthen leadership capability, employee engagement, and workforce effectiveness. This role focuses on delivering and supporting soft-skills training, embedding AIDET, HRO, De-escalation principles, facilitating team-building initiatives, and using workforce insights to support development strategies across the organization. Core Job Responsibilities Analyze workforce data, dashboards, and trends related to staffing, retention, performance, and engagement. Translate insights into recommendations that support workforce planning and business decisions. Facilitate leadership and staff training programs focusing on communication, coaching, accountability, engagement, and difficult conversations. Partner to embed AIDET, HRO, and de-escalation principles into organizational practices and ongoing training. Research and develop workforce development programs, career ladders, scholarship opportunities and other educational resources intended to create opportunities, policies, procedures or practices which will promote career growth. Support or manage the implementation and execution of these programs. Analyze, and interpret employee engagement surveys, 30-60-90 day check-ins/evaluations, and exit interviews. Identify trends and recommend strategies to improve engagement and retention. Facilitate or co-facilitate team-building sessions that improve collaboration, trust and communication. Performs other duties as required.
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Job Type
Full-time
Career Level
Mid Level