Learning & Development Specialist (Per Diem)

Mental Health Partnerships•Philadelphia, PA

13d•$29

About The Position

COME BUILD HOPE WITH US! The Learning & Development Specialist is a per diem role that will teach a CPS Class The schedule may differ during training weeks. The pay rate is $29.00 per hour. MHP is the proud recipient of Mental Health America's 2025 Platinum Bell Seal Award—a national recognition for our commitment to nurturing mentally healthy workplaces. Join us in revolutionizing workplace well-being and raising the bar for mental health excellence! Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities. MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, and select locations in the state of Delaware.

Requirements

High school diploma or GED required; associate’s degree or higher preferred.
Experience supporting trainings, classrooms, workshops, or community education preferred.
Familiarity with behavioral health, recovery, peer support, or adult learning is a plus.
Experience working with Spanish-speaking communities and culturally responsive practices preferred.
Bilingual (Spanish/English) required—conversational to fluent in both oral and written communication, sufficient to support training operations and participant assistance.
Strong customer service, organization, and time management skills; able to prioritize in a dynamic training environment.
Competence with Zoom/Teams, Microsoft 365 (Outlook, Word, Excel, PowerPoint), and basic A/V equipment.
Detail-oriented with accurate recordkeeping and data entry.
Ability to uphold trauma-informed, person-first, recovery-oriented approaches.
Professionalism, discretion, and commitment to confidentiality (HIPAA/PHI as applicable).
Ability to work both independently and as part of a team; receptive to coaching and feedback.
Ability to lift, carry, and move training materials and equipment up to 25–30 lbs occasionally (e.g., boxes of manuals, A/V, easels).
Frequent standing, walking, bending, and room setup for up to 2–4 hours at a time; ability to remain seated for virtual facilitation blocks.
Manual dexterity to operate computers, projectors, microphones, and office equipment.
Visual and auditory acuity to facilitate/monitor classroom and virtual activities and to communicate effectively in both Spanish and English

Nice To Haves

Experience supporting trainings, classrooms, workshops, or community education preferred.
Familiarity with behavioral health, recovery, peer support, or adult learning is a plus.
Experience working with Spanish-speaking communities and culturally responsive practices preferred.

Responsibilities

Prepare, organize, and distribute training materials (including Spanish-language materials); set up rooms/virtual platforms (Zoom/Teams), A/V, name tents, sign-in sheets, and accessibility resources.
Coordinate day-of logistics (room access, refreshments per policy, technology checks, interpreter/microphone/headset setup).
Support virtual learning logistics: manage waiting rooms, breakout rooms, chat moderation, polls, and troubleshooting.
Provide culturally and linguistically appropriate support to Spanish-speaking participants; assist with registration, pre-work, attendance, breaks, and learning activities.
Translate or relay trainer messages in Spanish/English during activities, reminders, and group instructions (non-legal, non-certified translation).
Uphold person-first, trauma-informed, recovery principles; ensure psychological safety and inclusion.
Assist trainers during activities (timing, handouts, small group coordination, role plays, and skills practice).
Track participation, practice hours, assignments, and assessments as directed by lead trainers.
Flag participant needs or accommodations and coordinate with trainers/administrators to respond promptly.
Collect and safeguard attendance, evaluations, pre/post-tests, and completion records; enter data accurately into designated systems.
Maintain organized digital/physical files in line with DBHIDS/MHP protocols and confidentiality standards (HIPAA/PHI when applicable).
Support generation of reports (attendance summaries, evaluation rollups) for internal and funder requirements.
Adhere to DBHIDS CPS training standards, timelines, and documentation requirements.
Follow MHP policies on privacy, ethics, professional boundaries, and incident reporting.
Participate in debriefs/continuous improvement: document issues, propose solutions, and implement approved enhancements.
Other duties as assigned to fulfill MHP’s mission.