Learning & Development Partner - Bellagio

MGM Resorts International

1d • Onsite

About The Position

It is the primary responsibility of the Learning & Development Partner to perform a variety of duties to support the mission and vision of MGM Resorts by facilitating, implementing, and evaluating offerings geared at property leader development within all operational areas. This role involves consulting with property HR, Guest Experience, and operations leaders to provide leader development solutions. The partner ensures the mission of Diversity and Inclusion is engrained as part of MGM Resorts International training and culture while providing excellent guest service to internal guests. All duties are to be performed in accordance with federal, state, local laws, regulations and ordinances as well as departmental and MGM Resorts policies, practices, and procedures. The role also manages the implementation of new hire orientations and enterprise-wide learning initiatives, partners with HR, Guest Experience, and internal division leaders to assess leadership development needs based on guest feedback and department productivity reporting. It leverages a world-class technology platform for learning delivery and measurement to enable capability development programs, dashboards for leaders to measure team member capabilities, compliance, and skills gaps to advance the overall operations and value of learning.

Requirements

• Bachelor's Degree required
• 1+ Years of prior relevant adult learning/training/facilitation experience required

Nice To Haves

• Strong facilitation and public speaking skills—comfortable engaging diverse audiences from line-level to executives preferred
• Familiarity with adult learning principles and learning technologies (e.g., LMS, dashboards, reporting) preferred
• Excellent interpersonal, planning, and time management skills preferred
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) preferred

Responsibilities

• Manage the implementation of new hire orientations and enterprise-wide learning initiatives.
• Partners with HR, Guest Experience, and internal division leaders to assess leadership development needs based on guest feedback and department productivity reporting.
• Leverage a world-class technology platform for learning delivery and measurement to enable capability development programs, dashboards for leaders to measure team member capabilities, compliance, and skills gaps to advance the overall operations and value of learning.
• Track statistics, metrics and ROI and create additional learning and performance metrics as required to qualify expense ratio to initiatives.
• Produce, compile, and evaluate pre- and post-course data for measurement of learning quality, participation, satisfaction, performance, and business impact.
• Partner and consult with operational experts and corporate entities to conduct needs/root case/gap analyses then designs and delivers appropriate learning and custom designed solutions.
• Design and generate data reporting, information, and documentation in the learning management system.
• Engage in self directed work, create, and maintain timetables for projects, manage deadlines and resources, and work with a wide degree of creativity and latitude as well as minimal supervision.
• Manage training center operations for classroom set-up and break down, material preparation, scheduling, inventory ordering, and resource allocation.
• Plan and manage class schedules, enrollments, training spaces, materials, and audiovisual needs for training programs.
• Advise employees on a professional development opportunities, such as courses offered on the educational assistance programs as well as career advancement programs, etc.

Benefits

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts
• Competitive rewards and exclusive perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level