Learning & Development Operations Specialist

Gartner • Stamford, CT

4d • Hybrid

About The Position

About this Role: This role is the primary administrative associate for a team that delivers a global set of programs to build capabilities of associates in our Business and Technology Insights business unit. This role collaborates with team members and stakeholders in numerous countries to ensure we deliver exceptional training programs. This role requires attention to detail, proactive problem solving, exceptional administrative skills and a client-first approach. It also provides an opportunity to build foundational L&D skills. What You’ll Do: Manage the L&D inbox, triaging requests as needed Schedule and track pre-hire calls with managers Partner with team members as needed to support programming (such as scheduling calls, backup for logistics and other tasks) Support special projects such as year-end reporting and scheduling Identify process optimization opportunities Craft simple and clear communications to diverse audiences Manage data in our LMS Maintain our internal website with support from the team Provide overall administrative support to the team as needed

Requirements

• At least 2 years supporting a business unit or functional area, ideally within Learning and Development or HR, Administration.
• Strong attention to detail, organizational and administrative skills
• Ability to work in a fast-paced environment with changing requirements and multiple stakeholders.
• Ability to prioritize tasks, identify issues and ask for help when needed.
• Excellent interpersonal skills – ability to proactively build and maintain strong partnerships.
• Excellent verbal and written communication skills.
• High level of client service skills with strong ability to work with diverse groups to achieve successful outcomes.
• Proficient with MS PowerPoint, Excel, and Outlook

Nice To Haves

• Learning Management System, learning technology, and survey software are a plus but not required

Responsibilities

• Manage the L&D inbox, triaging requests as needed
• Schedule and track pre-hire calls with managers
• Partner with team members as needed to support programming (such as scheduling calls, backup for logistics and other tasks)
• Support special projects such as year-end reporting and scheduling
• Identify process optimization opportunities
• Craft simple and clear communications to diverse audiences
• Manage data in our LMS
• Maintain our internal website with support from the team
• Provide overall administrative support to the team as needed

Benefits

• Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
• In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
• Gartner believes in fair and equitable pay.
• A reasonable estimate of the base salary range for this role is 56,000 USD - 78,000 USD.
• In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.
• We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed