Learning & Development Manager

Hiya•Seattle, WA

46d•$132,000 - $165,000•Hybrid

About The Position

As Hiya's first dedicated Learning & Development (L&D) professional, you'll have the unique opportunity to architect and build the company's L&D strategy and infrastructure from the ground up. This is a highly visible, high-impact role where you'll define what learning looks like at Hiya-establishing the foundational systems, programs, and culture that will shape how we grow our people now and in the future. You will be responsible for designing, piloting, and scaling robust, scalable global learning programs, partnering closely with executive and senior leaders to ensure learning is a strategic lever for business growth, embedding continuous learning, curiosity, and professional development into Hiya's culture. This role is ideal for someone who thrives in a fast-moving, collaborative startup environment, loves translating complex concepts into impactful learning journeys, and is energized by the opportunity to build something lasting and transformative from the ground up.

Requirements

5+ years of experience in Learning & Development, Instructional Design, or Talent Development roles.
Proven experience designing and launching learning programs from scratch in a fast-growing or global environment.
Strong collaboration skills with the ability to partner with subject matter experts and cross-functional stakeholders.
Familiarity with leading-edge learning technologies (e.g., LMS, LXP, AI-based learning tools, microlearning platforms).
Strong project management skills with the ability to manage multiple initiatives simultaneously.
Excellent communication, facilitation, and storytelling abilities.
A passion for people development and building inclusive, impactful learning experiences.

Nice To Haves

Experience in a high-growth tech or SaaS environment.
Certification in instructional design, adult learning, or related areas.
Experience with global learning initiatives or multilingual audiences.

Responsibilities

Design and Develop Programs: Build comprehensive, functional onboarding and development programs from the ground up that scale across regions and functions.
Partner with SMEs: Collaborate with experts throughout Hiya to translate business-critical knowledge into engaging and accessible learning content.
Leverage Learning Technologies: Evaluate and select innovative learning technologies, platforms, and analytics tools to design and deliver engaging, scalable learning experiences across multiple modalities (e-learning, instructor-led, blended, and microlearning formats)
Enable Rapid Ramping: Create learning pathways that accelerate productivity and performance for new hires and employees in new roles.
Measure and Optimize: Define success metrics for learning effectiveness, track engagement and outcomes, and iterate on programs to continuously improve.
Champion the Learning Culture: Champion the Learning Culture: Partner closely with executive and senior leaders to embed continuous learning, curiosity, and professional growth into Hiya's culture. Act as a trusted advisor to leadership, shaping strategies that align learning initiatives with business goals and organizational values. Influence and inspire leaders to model learning behaviors, create space for development within teams, and reinforce a growth mindset across the company. Drive initiatives that make learning a core part of Hiya's identity.

Benefits

Equity compensation
401K program with 3% match through Fidelity Investments
Self managed vacation plan
15 Paid holidays including Recharge Days
100% covered medical, dental, and vision for the employee and 50% coverage for dependents
Flexible spending, health savings accounts and Pretax dependent day care savings plan
Paid parental leave
Voluntary Life and AD&D, and Accident insurance options
Employer-paid life insurance
Employer-paid long-term disability coverage (in qualifying states)
Donation Matching for a charity of your choice (up to $1,000/ year)
$1,000/year reimbursement in Professional Development funds