Learning & Development Manager
About The Position
TelyRx is a rapidly growing telehealth and pharmacy company operating a fully integrated digital health platform combining telemedicine, pharmacy services, and patient care across multiple states. As we prepare for our next phase of growth, we are investing in the people infrastructure to match our scale, starting with how we develop, train, and retain the team that makes it all work. This is not a role where you inherit a polished program and maintain it. You also won’t be starting from a blank page. We’re engaging a consultant to develop foundational training content before you start, so your first weeks are spent refining that material and getting in front of teams, not just writing from scratch. From there, you own it all: developing new content, iterating on what exists, and delivering every training program across the company. You are the L&D function. There is no one else facilitating, presenting, or running sessions. This is your show. You’ll report to the Director of HR & Associate General Counsel and work closely with department heads across Pharmacy, Customer Experience, Shipping, and Administration at our Clearwater headquarters and additional pharmacy and operational locations as we continue to grow.
Requirements
- 5+ years of experience in learning and development, organizational development, or training with a track record of both building training programs and personally delivering them to diverse audiences across levels and functions
- Equal parts content developer and facilitator - you can build a training program from a set of objectives and then walk into a room and deliver it with confidence. You’ll do both regularly
- Healthcare, pharmacy, or regulated industry experience. HIPAA compliance training is non-negotiable for this role
- Strong background in management and leadership development programs
- Experience with learning management systems (LMS) implementation and training tracking/reporting
- Multi-site experience or willingness to travel approximately 25% to other pharmacy and operational locations as the company scales
- Comfortable operating at startup speed - you can develop a training module on Monday and deliver it on Wednesday. You know when “good enough for now” is the right call and when “perfect eventually” is the goal
Nice To Haves
- PHR/SPHR, SHRM-CP/SCP, or CPTD certification
- Experience in a company navigating significant growth milestones or organizational transformation
- Familiarity with Paylocity or similar HRIS training modules
- Experience building training programs in a multi-state regulatory environment
Responsibilities
- A comprehensive People Manager Fundamentals curriculum (8 modules) covering hiring, onboarding, expectations and feedback, performance management, terminations, motivation, policy enforcement, and cascading communications, which will be required before any employee is promoted into a management role
- A redesigned new hire onboarding program that includes company orientation, values and culture immersion, public company obligations, HIPAA training, role-specific tracks, 30-60-90 day frameworks, and a buddy/mentor system
- Culture and values training aligned with TelyRx’s mission and delivered as an interactive, scenario-based experience for all employees
- Training on corporate governance, regulatory obligations, and confidentiality requirements in conjunction with the legal department as the company enters its next stage of growth
- Enhanced compliance training programs (sexual harassment prevention, HIPAA, OSHA/bloodborne pathogens, anti-discrimination/EEO, workplace safety) that replace check-the-box modules with tailored, interactive content that drives behavioral change
- Department-specific operational training programs for Pharmacy, Customer Experience, and Shipping across all locations - standardized SOPs, training manuals, and competency checklists that ensure cross-location consistency as we scale
- Manager cascade modules to equip people managers to communicate company changes, answer team questions, and translate leadership decisions effectively
Benefits
- Comprehensive benefits package including medical, dental, and vision
- Bonus eligibility
- Opportunity to build a function from the ground up at a company in a high-growth phase
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
