Learning & Development Lead, Nursing

Mental Health Cooperative•Nashville, TN

13h

About The Position

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! JOB SUMMARY: The Learning and Development Lead is responsible for designing, implementing, and evaluating training programs to enhance nursing competencies and support professional growth at Mental Health Cooperative (MHC). This role collaborates with nursing leadership to assess learning needs, develop educational initiatives, and ensure training aligns with best practices and regulatory requirements. The Learning and Development Lead will oversee training operations, lead cross-functional teams, and drive continuous learning strategies that enhance patient care outcomes.

Requirements

Bachelor’s degree in Nursing , Healthcare Education, or a related field
Active RN licensure
Minimum of 3-5 years of nursing experience, with at least 2 years in a training, education, or leadership role.
Strong understanding of nursing education, training methodologies, and adult learning principles.
Experience in developing and implementing training programs in a healthcare setting preferred.
Excellent communication, leadership, and problem-solving skills.
Strong knowledge of healthcare regulations, financial management , and quality improvement processes.
Strong understanding of clinical operations and healthcare quality metrics.
Proven ability to analyze healthcare data, identify trends, and implement performance improvement initiatives.
Excellent leadership, communication, and stakeholder engagement skills.
Valid Tennessee Driver’s License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Cell Phone
Leadership Skills
Ability to lead by example
Ability to make sound decisions quickly and decisively
Ability to motivate staff
Ability to identify strengths and weaknesses of team and develop solutions to combat weaknesses and utilize strengths
Is cool under pressure; does not become defensive or irritated when times are tough; can be counted on to hold things together during stressful times; can be counted on to hold things together during stressful times
Clearly and comfortable delegates tasks; broadly shares both responsibility and accountability
Team Oriented
Assist teammates as needed
Creates and maintains a climate in which teammates want to do their best
Can quickly find common ground and solve problems for the good of the team
Interpersonal Skills
Can negotiate skillfully in difficult situations with both internal and externa l groups; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic
Customer Service
Internal & external customer service indicative of mutual respect & trust
Joint Commission Competencies: Consumer Engagement – establishes and maintains a therapeutic relationship via effective, appropriate communication and behaviors with consumers.
Suicide Specific Triage Assessments – use of C-SSRS and suicide specific assessment.
Appropriate use of Therapeutic Options De-escalation and Restraint.
Appropriate Triage Disposition for supported by clinically based rationale.
Professional and complete communication and coordination of care.
Appropriate use of Therapeutic Options De-escalation.
Actively participates in consultation process.
Maintain timely availability for calls through appropriate logging in and logging out.
Establish further care by scheduling and completing follow up calls.
Complete all clinical documentation in specified time periods.
Complete all Crisis Management System documentation in a timely manner
Demonstrates ability to work independently, to make critical decisions and to work collaboratively as an integral part of a team.
Demonstrates appropriate infection prevention and control through proper hand hygiene.
Demonstrates evidenced informed practice related to substance use disorders.
Demonstrates evidenced informed practice related to clinical care of children and youth.

Nice To Haves

Master’s degree preferred.
Experience working within behavioral health or mental health settings is a plus.

Responsibilities

Training Program Development & Implementation: Develop and implement comprehensive training programs to support nursing staff competency and professional development. Ensure all training programs align with evidence-based nursing practices and regulatory requirements.
Learning Needs Assessment & Strategy: Collaborate with nursing leadership to assess staff learning needs and develop targeted training strategies. Evaluate the effectiveness of training initiatives through feedback, assessments, and performance metrics.
Operational Management & Compliance: Oversee the administration and delivery of training programs, including orientation, continuing education, and skills development. Ensure training content meets accreditation standards, regulatory compliance, and organizational policies.
Cross-Functional Collaboration & Leadership: Work closely with nursing leaders, clinical educators, and other departments to align training efforts with organizational goals. Lead training sessions, workshops, and competency evaluations to enhance staff knowledge and skills.
Performance Improvement & Innovation: Monitor and analyze training outcomes to identify opportunities for process improvement and curriculum enhancement. Implement innovative learning methodologies, including digital learning platforms and simulation-based training.
Other R es pon s ibi l it i e s : Ensure compliance with corporate training policies, safety regulations, and nursing practice standards.
Stay informed of industry trends, best practices, and advancements in nursing education.
C omp ly w ith a ll C o rp o rate C o mp l ia n ce po l i ci e s, practices a n d p ro c e du res.
Res pon sib l e f o r a t t end i n g a ll m a nd a t o ry i n - s e r v ices, c on ti nu ing e du c a ti o n an d an n ua l h ea lth re q u i r e m en ts.
Re po rt a ll un e t h ical a ct i v ities to s upe r v isor, Corp o ra t e C o mp l i an c e O f f i c e , V a lu e s H o tline n u m b e r or H u m a n R e s ou rce Di r e ct o r.
Co m p ly w ith a ll O SHA an d s a f e ty po l i cies, p r a ctic e s, a n d p roc e d u re s .
R e p o rt a ll un s a fe p r a ctic e s o r accid e n ts to s u p e r v iso r , S a f e ty Su p e r v isor and / o r O S HA Co o rd i na t o r.
W i ll b e c o m p l i an t w ith t h e r e le v an t re g u l a ti on s c on c e rn i n g th e p r i v a cy an d s e c u r i ty o f c on s u m e r ’ s p rot e c t e d hea l t h i n f o r m a ti o n (PHI) a s e s t ab l i s he d b y t h e H e a lth I n s u r a n ce P o rta b i l ity an d A c c o u n t a b i l ity A ct o f 1 9 9 6 (HI P AA).
P a rtic i pa t e in p r oa cti v e te a m e f fo rts to a c h ie v e d e pa r t me n t a l a n d c o mp a n y g oa ls.
P e r f o rm o t he r d u ti e s a s a ssi g ned.
Pro v ide l eade r s h ip to o t he rs t h r ou g h e x a m p le an d s ha r i n g o f k no w le d g e /skil l.
Follow a ll po l i cies a n d p ro c e d u res s e t b y th e A g en cy.