About The Position

The Learning & Development (L&D) Lead, Content and Instructional Design is responsible for designing, developing, and continuously improving high-impact learning experiences for the US Oncology Sales organization. This role leads end-to-end instructional design for onboarding, continuous development, and launch readiness—translating strategy, product/science, disease state, and selling skills requirements into scalable, measurable learning journeys across modalities (live, virtual, digital, and blended).

Requirements

  • Minimum BS/BA degree with MS/MBA preferred
  • 6+ years of pharmaceutical sales, and/or account management experience or relevant clinical experience
  • Specific expertise with 3+ years in oncology/hematology
  • Minimum of 2 years of pharmaceutical field training experience, alternatively, experience in other relevant areas such as marketing, sales operations, or related fields.
  • Significant experience with CRM, sales and account management planning tools, territory and data analytics
  • Demonstrated experience translating complex scientific/medical content into effective, learner-centered training.
  • Strong expertise in instructional design methodologies (ADDIE, backward design), adult learning theory, and blended learning approaches.
  • Proven project management capability across multiple stakeholders and tight timelines.
  • Exceptional writing/editing and visual communication skills; high attention to detail.
  • Proven track record of leading successful initiatives and teams as well as influencing without authority
  • Experience with project management, instructional design and training content development.
  • Demonstrated effective leadership and people management skills.
  • Proven ability to hold others accountable to deadlines and responsibilities.
  • Exceptional planning and organizational skills.
  • Creative problem-solving skills.
  • Collaborative work style, capable of working effectively in a team environment across departments and organizations levels.
  • Ability to develop long-term training programs while remaining focused and deeply involved in executing the immediate next steps to get there
  • Exceptional problem-solving and leadership skills; master at presenting at all levels of the organization
  • Ability to set priorities, deliver on deadlines and develop workflow processes and tasks in an evolving, dynamic marketplace.
  • Strong analytical skills and budget management.
  • Understands and connects the latest adult learning techniques and issues in large organizations to deliver tailored strategies and frameworks to a diverse set of stakeholders
  • Familiar with next generation digital solutions for call planning, training, coaching and capability building
  • Skilled in Microsoft suite (PowerPoint, Word, Excel, Outlook)

Nice To Haves

  • 1-3 years of clinical experience (i.e. Registered Nurse, Nurse Practitioner, Physician Assistance, Pharm. D.) is a plus
  • Experience with design, development and implementation of innovation and training strategies to deliver results
  • Strong time management skills, providing strategic coaching and supervision

Responsibilities

  • Learning Strategy & Curriculum Architecture Partner with US Oncology Sales Leadership, Marketing, Medical, Market Access, Compliance/Legal/Regulatory (as applicable), and Training stakeholders to define role-based learning needs and annual curriculum roadmaps.
  • Build structured learning journeys for Field Sales roles (e.g., new hire onboarding, advanced selling, account planning, disease state mastery, launch readiness, competitive readiness).
  • Establish learning objectives, proficiency standards, and assessment strategy aligned to performance outcomes.
  • Instructional Design & Content Development Lead analysis, design, development, implementation, and evaluation (ADDIE) of learning solutions; apply adult learning principles and evidence-based instructional design.
  • Develop content across formats: facilitator guides, participant guides, eLearning/storyboards, job aids, microlearning, video, virtual ILT, quizzes, scenario-based learning, role plays, and simulations.
  • Convert complex scientific/clinical content into clear, compliant, field-ready training assets with strong narrative flow and practical application.
  • Ensure accessibility and usability standards are met (e.g., inclusive design, readability, mobile-friendly learning where appropriate).
  • Facilitation Enablement & Field Readiness Enable facilitators (internal trainers/SMEs) with train-the-trainer materials, facilitation guides, and session design for consistent delivery.
  • Design practice and coaching toolkits that reinforce skill transfer (e.g., call models, objection handling, messaging practice, field coaching guides).
  • Support national meetings, POAs, and launch events with learning design and content packages.
  • Measurement & Continuous Improvement Define and monitor learning effectiveness using Kirkpatrick/Phillips-aligned measures (reaction, learning, behavior/application, business impact where feasible).
  • Implement knowledge/skills assessments and calibration rubrics (e.g., certification, message mastery, role-play scoring).
  • Use feedback loops, data, and field performance insights to iterate content, reduce time-to-proficiency, and improve training adoption.
  • Stakeholder & Project Leadership Lead cross-functional content development timelines, governance, and review cycles to deliver on time and within scope.
  • Maintain and update project estimates and forecasting.
  • Manage content versioning, review documentation, and approval workflows consistent with internal policies.
  • Influence without authority Lead on vendor selection and relationship management Partner closely with business and functional leadership and HR, to continue to develop teams, drive new hire training and support the business.

Benefits

  • U.S. based employees may be eligible for short-term and/ or long-term incentives.
  • U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others.
  • U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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