Learning & Development Facilitator

National Life Group•Addison, IL

49d•$22 - $32•Onsite

About The Position

Come join one of America's fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. Please note that we do not offer visa sponsorship for this position. Role Summary This position is responsible for delivery of learning content through suitable approaches that meet desired learning outcomes and learner needs. This person builds trusted relationships and creates an engaging learning environment. They drive learner development by actively providing feedback and learner support. The Learning Facilitator partners with business experts, performs job shadowing and collects learner feedback to continuously improve the curriculum throughout our operations team. This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.

Requirements

Bachelor's degree required, or five years of specific job-related experience may be substituted
Knowledge of life insurance and/or annuity products required
Able to communicate complex technical concepts and ideas, both verbally and in written form, clearly and accurately
Strong presentation and communication skills; ability to facilitate and present to groups of varying sizes and skill level
Strong interpersonal skills and sensitivity to deal effectively with individuals from different cultures, along with professional maturity and confidence in communicating results with peers and various levels of management
Organizational skills to multi-task, meet deadlines, and be able to work independently
A strong desire to learn new technologies, the curiosity to figure out how things work, and a passion for improving the user experience
Ability to readily adapt to an ever-changing environment
Thinks quickly on his/her feet; handle challenging questions and comments with poise and confidence
Willingness to perform other duties as assigned
Must be able to pass a background check

Nice To Haves

Related professional certification or designation is an asset

Responsibilities

Facilitate new-hire and new-initiative training through instructor-led and virtual instructor-led sessions utilizing a variety of delivery methods specific to adult learning, using instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, and facilitation
Quickly masters training content; is resourceful in consulting subject matter experts and other resources (e.g., websites, manuals, literature) to add to his/her content knowledge
Establish credibility with the audience by knowing the content area, providing relevant examples, and linking the material to the audience's job experiences and challenges
Skillfully make the connection between learning objectives and line of business goals in the classroom
Present information in a clear, logical and organized way; knows which points to emphasize to increase learning
Actively seek evidence of audience engagement and comprehension, tailoring the training to meet differing needs, interests, and experience levels among participants
Organize, develop, and maintain training materials, handouts, and visual materials
Monitor, evaluate and record training activities and program effectiveness, recommending and developing alternative training methods to continually improve programs
Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, instructors, or business representatives
Evaluate, document and coach trainees' performance, through testing and role-plays, whether trainees will meet standards to successfully complete the training programs
Prepare classroom and class materials prior to class
Perform all training duties, and all other duties as required

Benefits

Your benefits start day one and are flexible and customizable to your and your family's specific needs.
Check out the BENEFITS of a Career at National Life!
The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.
The successful candidate may also be eligible to participate in National Life's discretionary annual incentive programs, subject to the rules governing such programs.

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