Learning & Development Coordinator

Ravago Americas•Orlando, FL

22h

About The Position

Ravago Americas is seeking a detail-oriented Learning & Development Coordinator to provide essential operational support to the L&D team. This part-time role focuses on learning management system administration, compliance tracking, training coordination, and employee support. The ideal candidate will excel at managing learning platforms, maintaining accurate records, and ensuring seamless execution of training programs across the organization. Work Arrangement: Part-time, up to 15 hours per week

Requirements

2-4 years of experience in training coordination, HR operations, or learning management system administration
Proficiency with Learning Management Systems; Dayforce Learning experience strongly preferred
Strong organizational skills with ability to manage multiple tasks and priorities simultaneously
Excellent attention to detail and commitment to data accuracy
Professional written and verbal communication skills
Proficiency in Microsoft Office Suite, particularly Excel for tracking and reporting
Ability to work independently with minimal supervision
Strong customer service orientation and ability to interact professionally with employees at all levels

Nice To Haves

Bachelor's degree in Human Resources, Education, Business, or related field
Experience with Dayforce HRIS and Learning modules
Knowledge of compliance training requirements and tracking methodologies
Familiarity with SCORM, xAPI, or e-learning content development
Experience coordinating training logistics for multi-site organizations
Understanding of adult learning principles and instructional design

Responsibilities

Learning Management System (LMS) Administration
Create, modify, and maintain Learning & Development courses in the Dayforce Learning Platform
Build shell courses for in-person instruction across multiple training types
Develop computer-based training (CBT) courses for various sites, including safety and compliance training
Collaborate with Todd Johnson and Cheryl Rutledge's team to ensure course content accuracy and quality
Designate course managers to oversee specific courses, including tracking and modifying attendance records
Maintain course catalogs, prerequisites, and learning pathways within Dayforce Learning
Compliance Tracking & Respectful Workplace Training
Maintain compliance tracking for Respectful Workplace training, a required course for all Ravago Americas employees
Manage seven distinct state-specific Respectful Workplace courses, including both supervisory and non-supervisory versions
Monitor employee completion status and send follow-up communications to ensure compliance
Generate and maintain attendance tracking reports for compliance purposes
Coordinate with HR leadership to address non-compliance and ensure timely course completion
In-Person Training Coordination & Communication
Track enrollments and completion status for all in-person training sessions
Send pre-course communications to participants, including session details, logistics, and preparation requirements
Coordinate logistics for in-person training sessions, particularly for programs requiring travel
Provide participants with comprehensive information regarding venue, travel arrangements, and session schedules
Maintain accurate attendance records and post-session documentation
Employee Support & Inquiry Management
Manage the [email protected] inbox and respond to employee training inquiries
Direct employees to appropriate training resources for both virtual and in-person learning opportunities
Provide information about available courses, enrollment processes, and training schedules
Escalate custom learning requests and complex inquiries to the L&D Director as appropriate
Maintain timely and professional communication with employees regarding training matters