Learning & Development Associate

Ameriprise Financial Services, LLC • Boston, MA

1d • $75,000 - $85,000 • Hybrid

About The Position

You will play a critical role in supporting the design, delivery, execution, and measurement of high impact learning programs across the North America Sales and Marketing organization at Columbia Threadneedle Investments. In this role, you will be accountable for supporting the design, delivery, execution, and measurement of sales learning initiatives that are relied upon by sales leaders to develop team member capability and performance and increase revenue. Based within the business, reporting to our Vice President of Learning & Development, you will work closely with senior Learning & Development professionals, sales leaders, and subject matter experts to support high impact learning programs, enabling the team to deliver high quality training experiences for sales new hires and broader internal audiences. This is an opportunity for a candidate who is organized and detail oriented, but also capable of learning complex subject matter, building domain expertise, and taking ownership of key aspects of the sales learning process, while developing your knowledge and understanding of the asset management industry.

Requirements

• Relevant prior professional experience, demonstrating accountability, learning agility, and ability to collaborate with multiple stakeholders.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Comfort interacting professionally with business partners at all levels.
• Bachelor’s degree or equivalent experience.
• Willingness and motivation to obtain the Series 7 license within the first year.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (PowerPoint, Excel, Outlook); willingness to learn new tools.
• Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

Nice To Haves

• Prior experience or demonstrated interest in Learning & Development, training, sales enablement, or education.
• Experience in financial services, sales organizations, or other complex/regulated or corporate environments strongly preferred.
• Familiarity with learning technologies such as LMS platforms or video-based learning tools a plus.

Responsibilities

• Administrative & Operational Support Provide day to day operational and program support across the full sales learning lifecycle, ensuring accurate execution and follow‑through on learning initiatives.
• Develop, maintain and monitor accurate learning activity and performance tracking reports.
• Manage scheduling across multiple stakeholders (SMEs, sales leaders, new hires, L&D team).
• Prepare agendas, track assignments, organize logistics, and support communication flow.
• Content & Material Development Update, format, and maintain training materials (slide decks, handouts, facilitator guides).
• Create and maintain how‑to guides, FAQs, and process documentation.
• Assist in developing surveys, intake forms, and basic assessments.
• Build a working knowledge of the firm’s products, sales process, and L&D acumen to be accountable for creating and maintaining content that is used by the sales organization and within in-person and virtual training programs.
• New Hire Training Support Coordinate all scheduling and communications related to sales new‑hire onboarding programs.
• Support administration of onboarding programs, including session tracking and proactive follow‑up.
• Attend onboarding sessions to take notes, capture action items, and ensure smooth delivery.
• Facilitate training workshops as assigned.
• Prepare and deliver progress reports for managers and leadership.
• Manage Allego video‑based learning activities, review of learner participation and performance, and active collaboration with managers and learning leaders to support coaching and development.
• Reporting & Measurement Develop, maintain, and monitor learning activity dashboards and performance-tracking reports.
• Analyze participation, completion, and results data, and translate findings into clear, professional reports for managers and senior leadership.
• Ensure accuracy, consistency, and clarity in all reporting deliverables.
• Use reporting insights to support continuous improvement of learning programs.

Benefits

• We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees