Learning & Development Administrator (Hybrid - Aguadilla, PR)

RTX • Aguadilla, PR

8d • Hybrid

About The Position

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. The Global Engineering & Technology Center at Collins Aerospace is looking to hire a dedicated professional to join the Technical University team. This role, reporting to Collins Aerospace, offers the unique opportunity to collaborate not only within Collins but also across RTX Corporate, Raytheon, and Pratt & Whitney. As a Learning and Development (L&D) Administrator, you will play a pivotal role in managing and creating course offerings, supporting customers, and contributing to various aspects of our learning operations. The ideal candidate is highly motivated, detail-oriented, organized, adept at managing multiple priorities, and committed to delivering exceptional customer service. This position will sit at our Aguadilla, PR location. You must be residing in Puerto Rico at the time of starting employment. Relocation is not offered. This role is categorized as hybrid, with 3 days onsite and 2 days remote following the schedule assigned by the Manager.

Requirements

• Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree in a related field
• Demonstrated professional experience communicating in English (verbal and written).
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

• LMS - Workday Experience
• Data reporting knowledge – Excel, Power BI/Tableau
• Stakeholder communication – Outlook, Teams
• Problem solving and Tech support
• Experience working in an Agile environment is desired

Responsibilities

• Support our customers (learners, instructors, training leads)
• Monitor email inbox
• Process course scheduling requests & registering individuals
• Manage course nominations process and finalize learners’ lists
• Produce/Support courses
• Help maintain the online sites
• Manage the marketing strategy for courses and events
• Manage course material and recordings repository
• Help troubleshoot systems issues learners may encounter
• Take ownership of and manage day-to-day tasks
• Coordinate between customers and Finance

Benefits

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds
• Participation in the Employee Scholar Program (ESP)
• Life insurance and disability coverage
• Employee Assistance Plan, including up to 8 free counseling sessions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees