Learning Designer

The Farmer's Dog•New York, NY

46d•$71,000 - $84,000•Onsite

About The Position

As a Learning Designer, you make a colossal impact on our L&D strategy at The Farmer’s Dog. Reporting to the Learning Design Manager, you are delegated projects focused on improving learning outcomes to ensure our Customer Experience associates are providing a world-class customer experience. You use your experience and passion to understand our learners, work with cross-functional stakeholders, and design highly engaging and impactful learning experiences. You find ways to make learning fun, and use that thought to either lead or participate in a training project for CX. You will work alongside amazing peers, who will provide feedback and expect feedback in return, so we can continuously improve. You thrive in ambiguity and find a way through, producing deliverables you are proud of!

Requirements

You have 2+ years of experience in a Training Role
You have 1+ years of experience specifically in Learning Design
You’re willing to travel domestically ~20% of the year
You have experience using an LMS and Rise 360
You have experience with coaching and mentoring peers
You have a keen eye for visual learning opportunities and create clear, engaging designs that make complex ideas easy to understand
You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions
You’re an owner, have excellent problem-solving skills and can prioritize tasks effectively, with a strong attention to detail
You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously
You're a skilled written and verbal communicator and have the ability to absorb and distill complexity into simple terms to drive decision-making
You love dogs!

Responsibilities

Develop highly engaging and interactive learning solutions to increase the efficacy of our learning program
Apply world-class graphic design and learning design practices into varying mediums (synchronous classroom style, virtual instructor-led, asynchronous e-learning, videos, games, infographics, certification assessments, UI walk-throughs, etc.), for various topics across New Hire Training and Continuing Education
Work in a small team environment to design, develop, and build blended learning experiences
Apply industry-leading topics such as Adult Learning Principles, ADDIE, ROPES, Behavioral Learning Objectives, Mayer’s Principles of Multimedia Learning, Bloom’s Taxonomy, and The Kirkpatrick Model of Training Evaluation, to create world-class learning experiences
Lead a SCRUM-based workflow, and manage partners to deliver top-notch, holistic learning experiences
Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval
Partner with other departments and attend relevant meetings to maintain/update learning materials to ensure our associates receive the most current and accurate information
Review learning metrics, compare these to learning objectives, and iteratively improve deliverables based on performance
Continuously innovate and improve our learning program by staying current on industry trends, new technologies, and best practices in learning design
Contribute to comprehensive learning strategies that meet associates’ evolving needs, while remaining agile and ready to flex across teams to support business initiatives and solutions

Benefits

Dog-friendly office in Greenwich Village
Market-competitive compensation and equity packages
Comprehensive Healthcare, Dental, and Vision
Company supported mental health benefits
12 week paid parental leave
Competitive 401k plan with company match
Flexible PTO
Discounted fresh food for your pup
Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

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