Learning Delivery and Design Specialist

ADP•El Paso, TX

16h•Hybrid

About The Position

In this role, you will focus on designing, developing, and delivering engaging learning to associates and clients using established ADP learning design and delivery standards and tools. Curriculum includes functional, technical, and soft skills training that supports the needs of our clients and new Service and Implementation associates across the globe. No two days are the same. You will do everything from creating content, establishing training plans, preparing the classroom, facilitating learning programs, interacting with subject matter experts, tracking learner progress and completions, and more. You will do this with an eye on appealing to multi-generational talent and the modern learner and by partnering across the learning organization to apply innovative instructional design and facilitation techniques. If you enjoy variety and leveraging leading-edge tools and approaches, this role is for you! To thrive in the role, you have 3+ years of experience in instructional design and training facilitation. You have worked independently to design and deliver sound training in various modalities, i.e., self-paced, virtual and in-person instructor-led, and can manage simultaneous projects with deadlines. It would be best to be a continuous learner who focuses on personal development and enjoys working in an innovative, challenging environment. Your work will have a direct impact on the success of ADP and our clients who employ one to millions of employees.

Requirements

3+ years of experience in instructional development and/or adult learning theory and training delivery.
Experience using eLearning tools such as Captivate, Articulate 360, TechSmith Camtasia, TechSmith SnagIt, Audacity, and/or Vyond.
Mastered using virtual classroom delivery tools such as WebEx and Kahoot.
Possess the technical aptitude to quickly learn new development tools.
Intermediate to advanced knowledge of ADP HCM platforms such as ADP Workforce Now and RUN.

Nice To Haves

Experience using a Learning Management System (i.e., Litmos)
Experience with simple Graphic Design
Experience using various facilitation techniques both in-person and virtually

Responsibilities

Innovate: You seek opportunities to apply innovative thinking to your projects and will work to keep ADP's approach to designing learning up to date.
Be Agile: You can adapt to changing business requirements, projects, and resources and use agile approaches to meet business needs.
Design: You'll design holistic solutions engaging team members and business partners in the design process to ensure the solution design is flexible and addresses the unique needs of the learners.
Develop: You can develop solutions across a broad set of learning modalities and ensure that continuous learning and performance support concepts are applied.
Deliver: You apply the most effective techniques to engage learners for successful learning outcomes.
Consult: You use your knowledge and subject matter expertise to make recommendations to continuously improve our learning programs.
Be a Continuous Learner: You focus on personal development to develop and elevate your professional knowledge and skill. You take the same approach to business process improvement to improve ADP learning design and delivery standards and drive the adoption of those standards. You maintain an outside-in perspective by building and maintaining peer networks inside and outside ADP.

Benefits

Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another's ideas to find the best solution.
Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

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