Learning Content Specialist
About The Position
Supports the development of engaging and effective training content for Retail, Safety, and operational initiatives across the organization. Works collaboratively with People Services leadership and subject matter experts to translate operational processes, compliance requirements, and best practices into structured learning materials. This role supports the modernization of training through video-based learning, digital modules, and other multimedia resources designed to support frontline team members and leaders. The position will initially focus on the retail training revamp initiative and may expand to support training needs across additional divisions including Programs and Administration.
Requirements
- Demonstrates competency in technical and soft skills.
- Must be proficient in Microsoft Office Suite.
- Ability to readily learn new software programs and technology platforms.
- Demonstrates strong written communication, organization, and time management skills with high attention to detail.
- Experience or interest in video production, multimedia editing, or digital content creation.
- Demonstrates motivation to grow and learn.
- Attends all job-related training.
- Applicant must be physically and mentally able to perform all the requirements of the job.
- Ability to travel and move independently or with reasonable accommodations within the facility and community, availability of a vehicle, ability to communicate clearly, and to work overtime as needed
- Applicant must pass DMV check
- All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Nice To Haves
- Experience with design tools such as Canva or similar platforms preferred.
- Familiarity with instructional design tools such as Articulate Rise or Storyline preferred.
- Experience with voiceover tools, screen recording, or AI-assisted media tools such as ElevenLabs is a plus.
Benefits
- Medical, Vision, Dental, and Voluntary Products
- Paid Time Off (PTO)
- 401(k) Retirement Plan + up to 4% contribution
- Tuition Assistance
- Flexible Spending + Health Savings Accounts
- 10% Discount on ESGW Services
- Employee Wellness Program
- 30% Discount at Goodwill Stores
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
