Learning Content Developer

Shoptikal, LLC • Mount Clemens, MI

1d

About The Position

Responsible for transforming training concepts, strategies, and learning objectives into clear, engaging content. Work closely with training team to produce consistent, scalable training materials that support onboarding, CARES culture, and ongoing teammate development.

Requirements

• Bachelor’s degree in HR, Education, Instructional Design or related field or equivalent work experience. Combination of education and/or equivalent work experience in a related field considered
• 3+ years of experience in training, instructional design, or learning program development
• Experience with Learning Management Systems (LMS), e-learning authoring tools, micro-learning, and platform-based communication tools
• Knowledge of adult learning principles and instructional design methodologies
• Experience supporting optical, healthcare, retail or service-based organizations
• Exceptional verbal and written communication skills
• Exceptional presentation, facilitation, and delivery skills
• Strong analytical and critical thinking skills
• Skilled in prioritizing tasks and independently managing multiple projects simultaneously
• Able to work at all levels of the organization
• Strong organizational skills and attention to detail
• Solid problem-solving skills
• Proficiency in Microsoft Office Suite of programs
• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Able to sit or stand for extended periods of time
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Able to read and write at a high school graduate level
• Able to lift 10 to 20 pounds
• Able to view/read computer screen for extended periods of time
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independently to support Company objectives and personal development
• Able to travel to meet training needs (auto, airline, overnight, etc.)

Responsibilities

• Design and develop training materials and programs based on identified learning needs and company direction
• Develop micro-learning content, job aids, one-page learning tools, and training materials to reinforce learning process
• Build scenario-based learning content to include real-time feedback for teammates
• Design and develop engaging learning content for various platforms and formats
• Develop tools and resources that are simple, intuitive, and easy for store-level teams to administer
• Update and revise learning materials based on company directives, industry changes, feedback, and evaluation metrics
• Deliver engaging training materials using various methods (e.g., training manuals, e-learning, on-the-job guides)
• Collaborate with subject matter experts to gather information to develop and maintain relevant training materials
• Conduct needs analysis and assessments to identify learnings gaps and opportunities
• Conduct research on current adult learning trends, methodologies, and technologies to enhance curriculum development
• Gather insights from field observations and LMS data to determine training updates and process improvements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees