Learning Center Manager (S03526)

Montgomery College

About The Position

Montgomery College has an immediate opening for a full-time Learning Center Manager. The work schedule is typically Monday – Friday, 8:30am – 5:00pm, with occasional weekend and evening hours. This is a grade 31, non-bargaining, exempt position. This position is located at the Math Science Learning Center and Medical Learning Center in Takoma Park /Silver Spring Campus. Montgomery College (MC) promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging and inclusiveness. The Learning Center Manager under supervision and/or direction, directs the daily operation of a learning center including, planning of center activities, providing instructional support to students using the center, maintaining and purchasing educational materials and managing the center’s budget. Maintain the center’s instructional computer system and oversees the center’s webpage, collecting and analyzing outcomes assessment data. Supervise center staff. Schedule work, evaluate and provide feedback, and train staff and student assistants engaged in providing instructional support to students in the subject area covered by the center. The Learning Center Manager may also work with faculty to develop new programs or strategies for meeting the academic needs of students. The center manager may perform the duties of the incumbents he/she supervises including working one-on-one with a diverse population of students. Plan and assign work to others within the unit, and provide direction on the methods/ procedures to be used to carry out work assignments.

Requirements

Working knowledge of the subject, content, and curriculum areas addressed in the learning center.
Familiarity with instructional technology and educational materials employed in a learning center.
Knowledge of current tutoring pedagogy, especially as related to the mission of community colleges and the student populations of community colleges.
Knowledge of office procedures and practices as applied to the operations of a learning resources center.
Skill in using personal computers and instructional technology.
Skill in Microsoft Office suite.
Bachelor’s degree in the subject area to which the position is assigned.
Three years tutoring/working in a in a computerized learning center involved in supporting the academic program and working within the pedagogy of the subject area.
Two years of supervisory experience or four years of lead level experience.
This experience includes managing and assigning work and evaluating staff, enforcing policies and procedures to support effective center operations, and training staff.
The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.
Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.

Responsibilities

Direct, coordinate, and manage the operations of the learning center.
Manage staff and student assistants, including hiring, orienting new employees, scheduling staff and assigning work activities, evaluating and providing feedback on performance, and mentoring/training staff and student assistants.
Coordinate virtual tutoring in collaboration with other learning centers.
Coordinate with IT and SIS on planning, testing and implementation of new system processes and new system software.
Maintain records and produce reports on learning center operations including equipment repair and maintenance, and instructional materials inventor.
Monitor the learning center budget.
May hire and train faculty tutors.
Implement learning center technology, theory, and practice to reinforce learning.
Identify and recommend instructional resources for faculty and student use in the center.
Implement and enforce policies regarding usage and development of student support services.
Research current tutoring trends and pedagogy.
Design training and workshops for staff, students, and/or faculty.
Perform other duties as assigned.