Learning and Development Specialist

Spurwink Services•Portland, ME

About The Position

The Learning and Development Specialist contributes to Spurwink's mission by supporting the Residential and Day Treatment programs in providing live trainings, tracking training compliance, and coordinating and scheduling trainings within these programs. This position requires administrative skill as well as skill in providing live trainings, and will require the Specialist to develop strong relationships with program leaders and trainers in the Residential and Day Treatment programs. This employee will report to the Director of Training, and will work with both internal and external partners on coordinating and providing trainings to benefit the Children's Residential and Day Treatment Programs, as well as Spurwink at large. DUTIES: Obtains and maintains certifications in providing live trainings relevant to Residential and Day Treatment Programs; performs both orientation and program-level live trainings for these programs. Coordinates or performs administrative functions necessary to deliver and document learning and development programs for Residential and Day Treatment Programs. Updates databases to track progress of participants and program scheduling in these programs. Work in Relias to enter training data, pull reports, develop additional trainings, and other tasks related to Residential and Day Treatment. Ensures follow up with department supervisors for required assigned trainings for employees. As directed by the Director of Training develop and compiles tests and other evaluations to be used to measure learning and performance as a result of learning initiatives. Participates as an integral and cooperative team member in achieving learning and development goals for the agency. This includes clear and timely ongoing communication regarding the status of training with all members of the department. Participates in trainings needs analysis to support development of instructional design. Support and coach trainers in best practices for training adults. 8. Participates in agency-wide or program meetings such as restraint reduction, safety and medication errors. With the Director of Training work with HR to deliver appropriate portions of the agency and on-boarding trainings and coordinates new employee orientation and annual training calendars which includes room scheduling, class lists, trainers, and follow-up with supervisors. Delivers and/or coordinates TCI, UKERU, and MANDT training schedules which include scheduling, class lists, and follow-up with supervisors. Coaches and role models expected behaviors and skills to manage client ADL's and dysregulation. With the Director of Training, work closely with program leadership to identify gaps and perform training needs assessments. Attends program debriefings related to behavioral incidents and/or employee injuries, as needed. QUALIFICATIONS: Experience and Education Required: Associates degree in Education, HR, Business, or equivalent education and/or experience required; Bachelor's degree in Adult Education, Education, Psychology or related field preferred. Minimum of 2 years of training experience preferred. Must possess strong Microsoft Word, Excel, PowerPoint, and database skills. Must have experience training adult learners and be familiar with Learning Management Systems. Must be able to handle multiple tasks simultaneously; have excellent communications and organizational skills. Must be familiar with Spurwink's hiring and onboarding practices and those of various programs. Competitive Benefits Package: Health/Dental/Vision /Pet Insurance Employer Paid Life Insurance and Short/Long Term Disability Retirement Account with Matching Contribution (after one year of service) Scholarships to ME Community Colleges Tuition Reimbursement 25% Tuition Reimbursement for UNE Master of Social Work Program Eligible employer for the Public Service Loan Forgiveness (PSLF) Program Quality Supervision and Paid Training Opportunities Career Advancement Opportunities Flexibility of Schedules Generous Paid Time Off Opportunity for Same Day Pay Health Plan Enrollees – Access to Several Discounts (Hotels, Electronics, Auto, Groceries, Event Tickets, and More) Spurwink is an Equal Opportunity Employer. #IND2

Requirements

Associates degree in Education, HR, Business, or equivalent education and/or experience required
Must possess strong Microsoft Word, Excel, PowerPoint, and database skills
Must have experience training adult learners and be familiar with Learning Management Systems
Must be able to handle multiple tasks simultaneously
Have excellent communications and organizational skills
Must be familiar with Spurwink's hiring and onboarding practices and those of various programs

Nice To Haves

Bachelor's degree in Adult Education, Education, Psychology or related field preferred
Minimum of 2 years of training experience preferred

Responsibilities

Obtains and maintains certifications in providing live trainings relevant to Residential and Day Treatment Programs
Performs both orientation and program-level live trainings for these programs
Coordinates or performs administrative functions necessary to deliver and document learning and development programs for Residential and Day Treatment Programs
Updates databases to track progress of participants and program scheduling in these programs
Works in Relias to enter training data, pull reports, develop additional trainings, and other tasks related to Residential and Day Treatment
Ensures follow up with department supervisors for required assigned trainings for employees
Develops and compiles tests and other evaluations to be used to measure learning and performance as a result of learning initiatives
Participates as an integral and cooperative team member in achieving learning and development goals for the agency
Participates in trainings needs analysis to support development of instructional design
Supports and coaches trainers in best practices for training adults
Participates in agency-wide or program meetings such as restraint reduction, safety and medication errors
Works with HR to deliver appropriate portions of the agency and on-boarding trainings and coordinates new employee orientation and annual training calendars which includes room scheduling, class lists, trainers, and follow-up with supervisors
Delivers and/or coordinates TCI, UKERU, and MANDT training schedules which include scheduling, class lists, and follow-up with supervisors
Coaches and role models expected behaviors and skills to manage client ADL's and dysregulation
Works closely with program leadership to identify gaps and perform training needs assessments
Attends program debriefings related to behavioral incidents and/or employee injuries, as needed

Benefits

Health/Dental/Vision /Pet Insurance
Employer Paid Life Insurance and Short/Long Term Disability
Retirement Account with Matching Contribution (after one year of service)
Scholarships to ME Community Colleges
Tuition Reimbursement
25% Tuition Reimbursement for UNE Master of Social Work Program
Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
Quality Supervision and Paid Training Opportunities
Career Advancement Opportunities
Flexibility of Schedules
Generous Paid Time Off
Opportunity for Same Day Pay
Health Plan Enrollees – Access to Several Discounts (Hotels, Electronics, Auto, Groceries, Event Tickets, and More)