Learning and Development Specialist

VIA•Somerville, MA

4h•$85,000 - $95,000•Hybrid

About The Position

VIA is making an impact, and so can you. At VIA, our mission is to make communities cleaner, safer, and more equitable. We believe that by working across organizational boundaries, we can achieve greater collective good than we can individually. VIA overcomes digital barriers to collective action by providing the world’s most secure and simple data and identity protection solutions. VIA is trusted by the U.S. Department of Defense and Fortune 100 companies around the globe to solve their toughest data and identity protection challenges. Using our Web3, quantum-resistant, passwordless technologies (19 issued patents), VIA protects data against theft, manipulation, and misuse. Our mission is fueled by our people. We believe that to protect the world’s most sensitive data, we must first invest in the brilliant minds behind the technology. As a highly motivated Learning & Development (L&D) Specialist, you will work closely with VIA’s L&D Director and People and Operations (POps) team as an architect of growth at VIA. You will bridge the gap between complex technical innovation and human potential, building critical components of VIA’s L&D landscape. Individuals who excel in this role are motivated by empowering others to reach their full potential. If you are a lifelong learner who loves building structure out of big ideas, are you ready to join us?

Requirements

Instructional design flair: Experience creating engaging training materials and roadmaps for both technical and non-technical audiences.
Technical translation & aptitude: The ability to partner closely with technical leads to translate complex processes (like DevSecOps, AI, or Software Development) into clear, digestible learning content that is easily understood and practically applied by both technical and non-technical audiences.
Continuous improvement partner: A proactive approach to evaluating the L&D landscape at VIA (including onboarding), identifying gaps, and making strategic recommendations to streamline processes or refresh materials to ensure they remain high-impact.
Program & project management: Own end-to-end execution of learning initiatives from needs assessment and design through delivery and evaluation.

Responsibilities

Content design & creation: Own the end-to-end creation of VIA YOU (Your Opportunities University) programs. You will design the programmatic flow, developing engaging curriculum materials (slide decks, facilitator guides, and resources), and building reinforcing mechanisms that ensure lasting change for both tech and non-tech VIAneers.
Onboarding Integration: Build the essential learning components that integrate new VIAneers into our ecosystem. You will focus on the content and resources needed for people to upskill quickly. Your work ensures new hires have immediate access to the knowledge they need for success.
Continuous improvement: Gather feedback and measure training effectiveness to adjust programs and improve future learning opportunities. We ask that you stay abreast on the latest developments in learning trends and technologies.
Execute the L&D roadmap: Act as a key driver in strengthening VIA’s L&D landscape by executing specific tasks and activities delegated from the L&D Roadmap, ensuring our top-priority learning initiatives move from plan to reality.
Support L&D operations: Supports general L&D operations, such as assisting with tracking L&D requests, promoting learning accelerators – like Lunch & Learns and Tutorials, and knowledge management of L&D materials.
Leverage technology: Stay in touch with emerging technologies (e.g., GenAI) to advance and optimize learning at VIA.

Benefits

VIA offers competitive rewards and benefits, flexible work options, and individualized mentoring and growth opportunities. Here are just a few of our VIAneers’ favorite perks:
Compensation:
A salary range of $85,000 - $95,000
401(k) plan with up to 5% employer contribution
Health: A fully funded, top-tier health benefits plan, fully covered from day one, including vision and dental coverage for your whole family
Time off: Flexible Vacation Policy with no set annual limit or accrual period, Summer Fridays, and an extended holiday period in December.
Paid parental leave, supporting new parents and families.
Remote work: Ability to enjoy the best of both worlds with flexibility to work from home as needed, as well as access to four well-located offices, designed for collaboration and stocked with everything you could need.
Opportunities to work remotely from eligible locations for up to 2 months per year
Growth: Individualized growth opportunities, including internal and external mentorship panels, custom goals and feedback sessions, and/or access to learning and development programs, including VIA’s unrivaled leadership program
A dedicated wellness advisor to help you navigate the programs and opportunities available at VIA
Transit: Benefits to support commuting costs
Connection: In-person events to foster team bonding and collaboration across different teams
Read more about our benefits and perks here.