Learning and Development Specialist

Toshiba Global Commerce Solutions - External•Durham, NC

22h

About The Position

The Learning & Development Specialist III supports and continuously improves the employee experience at Toshiba Global Commerce Solutions through the design, delivery, and evaluation of learning, engagement, onboarding, and culture-building initiatives. This role serves as an individual contributor and subject-matter expert in learning design, facilitation, and employee engagement strategies, partnering closely with HR, internal communications, and business leaders. The role owns learning content within the company’s knowledge and learning platforms and supports workforce development processes including but not limited to onboarding, engagement surveys, performance management, leadership development, succession planning, and individual development planning.

Requirements

Bachelor’s degree in Human Resources, Organizational Development, Education, or related field
Equivalent combination of education and experience acceptable
Minimum 4+ years HR experience, including 3+ years in Learning & Development or Employee Engagement
Instructional design and facilitation in a corporate setting (virtual, in-person, blended)
Employee engagement strategies (surveys, focus groups, action planning)
Learning management systems (SABA, Cornerstone, and SAI360 preferred)
Onboarding design and/or facilitation
Learning and engagement metrics, reporting, and analysis
Virtual training platforms (Teams preferred)
Instructional authoring tools (Articulate Storyline 360 preferred)
Demonstrated experience designing and developing learner-centric experiences and programs that incorporate sound instructional design methodologies and UX design with practical application, especially for highly complex and high-profile projects and program ownership
Demonstrated ability to work with senior leaders, subject matter experts, and peers to drive learner engagement, create relevant learning experiences, and align training programs to corporate goals
Ability to prioritize multiple projects with specific deadlines in an atmosphere of ongoing change and continuous improvement
Strong attention to detail and organizational skills
Strong communication (written and verbal), organization, confidentiality, and cross-functional collaboration
Growth mindset and passion for continuous improvement

Responsibilities

Design, develop, and facilitate learning, onboarding, and engagement programs aligned to a performance-based culture.
Partner with HR and business leaders to identify learning and engagement needs and recommend solutions. Collaborate with subject matter experts to create learning content and manage the learning platform.
Support cross-functional HR initiatives including performance management and development planning.
Maintain learning calendars, track participation, and prepare reports and insights.
Partner with internal communications to align learning and engagement messaging.
Collaborate with technical teams to improve learning systems and user experience.
Other duties and projects as assigned.