Learning and Development Specialist

DAP Health-posted 9 days ago

Full-time • Mid Level

Hybrid • Palm Springs, CA

251-500 employees

Ambulatory Health Care Services

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At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary We are adding to our team! This is a new position that will focus primarily on curriculum development and LMS administration. The Learning & Development Specialist will play a pivotal role in enhancing the knowledge, skills, and performance of employees within our organization. You will collaborate with various teams to design, implement, and manage comprehensive learning programs that align with our business objectives and promote continuous professional development. Your expertise in instructional design, training delivery, and performance analysis will drive the success of our workforce and contribute to a culture of learning excellence.

Conduct thorough assessments to identify learning and development needs across different departments and levels within the organization
Collaborate with managers and subject matter experts to define clear training objectives and performance goals
Design and develop innovative, engaging, and effective learning materials, courses, and programs utilizing various instructional design methods (e-learning modules, classroom training, workshops, simulations)
Create training content that caters to different learning styles and ensures a comprehensive understanding of the subject matter
Facilitate training sessions, workshops, and presentations to employees, ensuring a dynamic and interactive learning experience
Utilize effective training techniques and adult learning principles to engage participants and promote active participation
Manage and administer learning management systems (LMS) or other learning platforms, ensuring accurate course content, user access, and tracking of training progress
Measure the effectiveness of learning programs through assessment tools, surveys, and post-training evaluations
Analyze training results and feedback to make data-driven decisions for continuous improvement
Keep abreast of industry trends, best practices, and emerging technologies in learning and development
Collaborate closely with department heads, managers, and subject matter experts to ensure training initiatives align with organizational goals and priorities
Build strong relationships to understand specific department needs and tailor training solutions accordingly
Support organizational change initiatives by creating training programs that facilitate smooth transitions and skill adoption
Develop clear communication strategies to promote learning opportunities and drive engagement
Schedule and facilitate new hire orientation and other learning workshops as assigned
Works with organizational leadership to design and develop supplemental training collateral such as printed job aids, infographics, and video tutorials, including proofreading, testing of processes, and research.
Maintain employee development plans and training transcripts via the LMS.
Coordinate learning calendars and rosters with organizational leadership to ensure maximum participation with minimal impact on organizational operations
Maintain running list of training requests, obtains, or creates appropriate courses, evaluates effectiveness of courses, and modifies to increase effectiveness as needed
Perform other duties as assigned

Familiarity with various learning methodologies, adult learning principles, and instructional technologies
Strong communication, presentation, and interpersonal skills
Analytical mindset with the ability to assess training effectiveness and make data-driven improvements
Strong ability to work with multiple software platforms such as LMS, video editing, Articulate, and webinar platforms such as zoom or Microsoft Teams
Must be knowledgeable of adult learning principles and best practices.
Must be confident in facilitating in-person and virtual workshops as well as being recorded for a tutorial
Bachelor's degree in education, human resources, organizational development, or related field, or equivalent years of experience
A minimum of two years of experience facilitating job-related training programs
Proven experience in instructional design, curriculum development, and training delivery
Proficiency in learning management systems (LMS) and other training software

Change management and project management skills are a plus
Professional certifications in learning and development (APTD, CPTD, CPTM) are desirable

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