Learning and Development Specialist

Albany Medical Center • City of Albany, NY

1d

About The Position

The Learning Specialist is based in the Patient Safety and Clinical Competency Center. The Learning Specialist will design and implement academic support services and learning resource programs for medical and graduate students and residents in all years of training. The Learning Specialist will work with the learner and the appropriate people from the learner's program (advising dean, the assistant dean for years 1 &2/3&4, residency program director, graduate director.) The Learning Specialist will coordinate academic support and remediation planning for students and residents, align support programs and services with accreditation and curriculum requirements, track student outcomes, and identify academic interventions to support student success. The Learning Specialist will refer students who may require Neuropsychiatric testing, psychiatric evaluation, or psychological counseling to the appropriate professional.

Responsibilities

• Meet with students during orientation to proactively assess skills, potential weaknesses, and optimize performance in the curriculum.
• Develop and implement required workshops for students in the areas of Time Management, Effective Study Strategies, Examination Preparation and Performance
• Coordinate academic support services and programs for all USMLE Step exams, and other exams required for students.
• Work with faculty in the medical and graduate programs to design an early identification process for "at-risk" students
• Collaborate with academic faculty to provide faculty resources and support for student remediation needs.
• Represent academic support services at meetings, seminars or conferences, such as Northeast Group on Educational Affairs or other professional societies addressing student success.
• Evaluate and recommend the purchase of supplemental learning resources for medical students, graduate students, and residents
• Coordination and oversight for the learning resources budget, annual planning for learning resource needs and program costs and appropriate tracking of expenses throughout the year.
• Contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening.
• Recognizes and appreciates that each employee's work is valuable and contributes to the success of the Mission.
• Demonstrates excellence in daily work.
• Actively participates in performance and quality improvement activities and works toward enhancing customer/patient satisfaction.
• Exhibits positive service excellence skills to patients, visitors and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays and changes.
• Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment.
• Initiates open communication, conveys positive intent, offers assistance.
• Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols, which address the needs of a diverse patient population and workforce.
• Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies and department finances.
• Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating and responding to unique, spiritual, personal and cultural backgrounds of patients, families and colleagues.
• Maintain strict adherence to the Albany Medical Center Confidentiality policy.
• Incorporate Albany Medical Center Behavioral Standards and Guiding Principles into daily activities.
• Comply with all Albany Medical Center Policies.
• Comply with behavioral expectations of the department.
• Maintain courteous and effective interactions with colleagues.
• Demonstrate an understanding of the job description, performance expectations, and competency assessment.
• Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
• Participate in departmental and/or interdepartmental quality improvement activities.
• Participate in and successfully completes Mandatory Education.
• Perform all other duties as needed or directed to meet the needs of the department.

Benefits

• Excellent health care coverage with no copay at Albany Medical Center providers
• A wide array of services and programs to support emotional, physical, and mental wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees