Learning and Development Specialist - Technology Applications

Lutheran Senior Services•St. Louis, MO

About The Position

At EverTrue, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest. In this work environment, all team members are part of a community and appreciated by the people they work with – residents and coworkers – every day. Summary The Technical Learning Designer & Facilitator plays a critical role in advancing EverTrue’s learning strategy by designing, developing, and facilitating high‑quality learning solutions that support employee onboarding, system adoption, leadership development, and organizational effectiveness. This role blends technical instructional design expertise with engaging facilitation, ensuring learning experiences are practical, scalable, and aligned to EverTrue’s mission, values, and operational needs. Working closely with the Director of Organizational Development and cross‑functional partners, this role translates complex systems, processes, and competencies into clear, accessible learning experiences that support team member success across EverTrue.

Requirements

Bachelor’s degree in Instructional Design, Organizational Development, Education, Human Resources, or a related field required
4+ years of experience in instructional design, technical training, organizational development, or learning facilitation
Experience translating technical or system‑based content into clear, learner‑friendly training
Excellent facilitation, communication, and presentation skills
Ability to independently plan and execute complex learning projects while collaborating with cross‑functional partners
Proficiency with learning management systems and common productivity tools (e.g., PowerPoint, Excel, Word)

Nice To Haves

Master’s degree preferred
Experience designing and delivering training in complex, multi‑site organizations preferred

Responsibilities

Designs, develops, and maintains engaging learning experiences across modalities including instructor‑led training, virtual sessions, microlearning, job aids, and on‑demand resources
Translates technical, system, and process‑based content (e.g., Workday, UKG, Relias, operational workflows) into learner‑centered experiences that support performance and adoption
Applies adult learning principles, instructional design best practices, and evaluation methods to ensure learning effectiveness and retention while partnering with subject matter experts to assess learning needs and ensure content accuracy, relevance, and consistency
Facilitates engaging in‑person and virtual training sessions for employees, leaders, and managers across EverTrue
Leads onboarding, system training, and organizational development workshops aligned with EverTrue’s learning strategy
Adapts facilitation approach to diverse audiences, learning styles, and operational contexts while maintaining consistency of message and experience
Supports the creation and ongoing development of EverTrue’s learning plans, onboarding paths, and role‑based learning plans
Evaluates learning effectiveness through feedback, participation data, and outcome measures; recommends improvements as needed
Ensures learning content aligns with EverTrue’s job architecture, competencies, and career progression framework
Collaborates with HR, IT, Operations, Finance, and community leaders to support organizational initiatives and system rollouts
Serves as a technical learning resource and consultant for departments seeking scalable and sustainable training solutions
Supports a culture of continuous learning, innovation, and professional development across EverTrue