Learn to Skate Instructor - Temporary

University of Pennsylvania•Philadelphia, PA

140d•Onsite

About The Position

The University of Pennsylvania Class of 1923 Ice Skating Rink, located adjacent to the east entrance of Penn Park, has been serving the community since it first opened over 50 years ago in 1970. The 60,000 square foot facility boasts approximately 2,000 seats, locker rooms, concession stands, and event rooms that can accommodate private groups of up to 50 people. The ice surface itself is 85' x 200', totaling 16,327 square feet of frozen fun and healthy activity. The main entrance into the lower concourse is off of Lower Walnut Street. The rink may also be accessed via its entrance on Walnut Street. The Penn Ice Rink meets a wide range of needs. The rink is home to many hockey clubs for men and women, along with annual tournament play. The skating season spans from mid-June to late April each year. The Ice Rink is normally open 18 hours per day, 7 days per week. The Skating Instructor is a temporary part-time position who teaches group ice skating lessons. In support of and under the Learn to Skate (LTS) Director and Assistant Manager of the Ice Rink, the Ice Rink is normally open 18 hours per day, 7 days per week. This position is primarily scheduled to work on the weekend during Learn to Skate program. This position must be visible to customers and staff while at the Ice Rink. Additional hours for preparation can be completed in and/or out of the ice rink as directed as a Customer Service Representative. However, this position will not be scheduled for more than 29 hours per week. The successful applicant must be readily available to respond to customer concerns with a focus on ensuring safety and customer experience.

Requirements

High school diploma or GED or equivalent combination of education and experience, are required.
Availability to work weekends is required as scheduled.
Must be able to Skate and possess ability to teach skating lessons at the discretion and approval of Learn to Skate Director.
Registration with Learn to Skate USA is required.
Strong verbal and written communication skills required.
Ability to provide excellent customer service to a diverse customer base.
Ability to instruct students of all ages (5yo and up).
Provide superior customer service in a timely manner.

Nice To Haves

US Figure Skating Association certification preferred.

Responsibilities

Instruct group skating lessons per the Learn to Skate Directors daily plan.
Assist in communications from lesson student to Learn to Skate Director and Learn to Skate administrator, Director and Assistant Manager.
Work cooperatively with the Assistant Manager and LTS Director and Shift Supervisor on duty.
Other duties as assigned

Benefits

Health and Life: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Please note that benefit eligibility is determined/based on ACA guidelines.

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