Chick-fil-A Leadership Role (Full-time)

Chick-fil-A•Bridgeville, PA

29d•$16 - $25

About The Position

At Chick-fil-A Collier Township, being part of our team is more than just a job; it's an opportunity for people of all ages and backgrounds to learn life and business skills. In our restaurant, you will work alongside the Owner/Operator and the entire leadership team to shape the culture and performance of our organization so that we can create our "Remarkable" food and deliver a renowned customer experience. We are fully dedicated to directly leading our teams and helping you develop their future and achieve their goals. Leaders are made here at the Chick-fil-A Township. If you want to work in a small team led by professionals with decades of experience in large corporations, small businesses, and the military, then join our team!

Requirements

Three (3) years of prior leadership experience demonstrating skills in retail, customer service, management, organization, and training development (Required qualification)
Proven experience in a similar employee development, training development and/or trainer role, regardless of industry (Required)
Demonstrated strong leadership experience (Required)
Excellent communication skills -- verbal and written (Required)
High standards in the area of operational excellence, quality, and customer service (Required)
Exhibits a natural ability and desire to coach, mentor and develop others and themselves (Required)
Positive attitude (Required)
Strategic thinker
Goal-oriented
Tech-savvy
Great communicator both in handling difficult situations and a diverse team
Mature, dependable and results-oriented
Ability to work in a team environment
Very detailed oriented & keenly observant
Maintains a number of business and professional community contacts
Self-starter, creative and flexible
Good business sense, achiever
Strong project/time management skills
Proven history of consistently performing at a high level
Unquestionable integrity and represents Chick-fil-A well
Passionate about building relationships with guests and fellow team members
Servant spirit with strong sense of stewardship

Nice To Haves

Bachelors Degree or above, preferably in a Business, Human Resources or a hospitality specialty (Preferred qualification)
Professional marketing or communications experience

Responsibilities

Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture
Maintain vision alignment with the Operator and the leadership team
Ensure stewardship systems are taking place throughout the restaurant
Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business
Oversee speed of service and completion of goals
Oversee product quality and accuracy
Support the restaurant (Front and/or Back of the House) during hiring process, completing resume screening, interviews and reference checks as necessary
Create, lead and implement systems that will be the standard for all Front and/or Back of House innovation and high performance teams throughout the restaurant

Benefits

Generous Medical, Dental, Vision contribution for full-time employment (approx. 80% employer paid for full-time leader member only coverage)
PTO Eligibility
401k with company match
Free College Tuition Program (more information provided in interview)
Paid Sick Leave (Allegheny County Paid Sick Leave Act)
Flexible schedule with day and night hours
Sundays off
Team outings throughout the year
Scholarship opportunities up to $2,500 per year
Free meals on scheduled days
Flexible scheduling