Leader, Technical Marketing Engineering - ThousandEyes

Cisco Systems, Inc. • Austin, TX

37d

About The Position

ThousandEyes is seeking a Technical Marketing Engineering Leader to manage a high-performing team of solutions architects in developing and communicating best-practice technical solutions for a broad range of customer challenges. This role combines technical expertise with people management to ensure the successful go-to-market execution and adoption of ThousandEyes products. You will serve as a subject matter expert, actively developing technical solutions material, while driving execution across your team.

Requirements

• Proven experience managing and developing technical teams, ideally in technical marketing or solutions architecture.
• Strong networking domain expertise and experience, ideally in SD-WAN and/or network performance management technologies (e.g., SNMP, flow)
• Extensive customer and field experience, ideally covering both enterprises and service providers (10+ years in a TME, Sales Engineering, or other similar customer-facing role).
• Demonstrated success in building demos and creating technical content, such as best practice guides and reference architectures.
• Excellent verbal and written communication skills, with a willingness to present and defend ideas and coach others to do the same.
• Strong organizational and prioritization skills, with experience managing multiple projects and deadlines.
• Bachelor's degree, preferably in computer science or engineering.
• Technical certifications, such as CCNA, CCNP, CCIE, or other, demonstrating knowledge in areas such as networking, CloudOps, DevOps, and automation.

Nice To Haves

• Knowledge of Python or other programming languages is a plus.

Responsibilities

• Lead, mentor, and develop a team of Product Solutions Architects, setting clear objectives, prioritizing workloads, and allocating resources to meet business goals.
• Develop and oversee the creation of reference architectures, guides, labs, and demos for ThousandEyes solutions and products.
• Ensure the delivery of high-quality technical solutions training for internal and external stakeholders.
• Collaborate closely with sales, product, and marketing teams to support go-to-market and adoption activities.
• Oversee new product and feature introduction activities, such as technical training and creation of technical decision-maker presentations.
• Engage directly with customers to gain in-depth understanding of their business processes and product needs, validate solutions, and develop product champions.
• Support field and marketing events, including conferences and customer meetings; some travel required for you and your team.
• Promote ThousandEyes' culture of collaboration, innovation, and technical excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 5,001-10,000 employees