Leader, Retail Sales, US & Canada

American Standard•Piscataway Township, NJ

4d•Remote

About The Position

Every person on the planet dreams of a better home. And at LIXIL, we’re committed to making better homes a reality for everyone, everywhere. We make it happen with pioneering water and housing technology solutions. Home to world leading brands like INAX, American Standard, GROHE, DXV and many more, we touch the lives of more than a billion people each day, transforming houses into homes. Our planet is the home we all share. So how we do business matters. Our inclusive and empowering culture, entrepreneurial spirit and commitment to having a positive impact on the planet are integral to our business strategy. LIXIL today is on a journey of transformation. The world around us is changing. Technological advances. Evolving needs. New demographics. Shifting expectations. These changes serve as opportunities for solutions to be discovered, and to unlock progress for all. We invite you to make this journey with us. It is as challenging as it is inspiring. Together we can shape the future of living. We’re a home for growth, for imagination, for creativity. A home for your talent and ambition. A home for everyone. Part of the Sales team, you are the driving force in bringing our products directly to customers. By interacting with trade, commercial and wholesale customers, you will engage with external partners and establish brand loyalty through a diverse product portfolio.. You must possess excellent communication skills, persuasive abilities, and a results-oriented mindset. You must also be adaptable and able to thrive in a fast-paced and competitive environment.

Requirements

Has an advanced understanding of "Gross-to-Net" accounting, including the impact of rebates, returns, and price protection on the bottom line.
Has a fact-based mindset and analytical rigor capable of translating complex data, market intelligence, competitive threats, and customer strategy into insights that drive our go-to-market strategies and strengthen our positions with partners as category captains of our aisles.
15+ years in Sales, Retail, or General Management; at least 5 years in a senior management role.
Retail Channel Experience: Demonstrated commercial leadership and deep expertise across home center channels with key customers such as The Home Depot, Lowe’s, Menard’s, Amazon, etc., spanning customer segments in Canada and the US.
Proven track record in Consumer Packaged Goods (CPG) or Durable Goods (Home Improvement preferred).
Expert-level P&L management and experience navigating complex trade spend and promotional modeling.
A "Master Negotiator" profile with existing high-level contacts in the North American retail space

Responsibilities

As the Leader of Retail, you will own the P&L and manage all aspects of the daily operations, driving growth and profitability of our Iconic American Standard Brand across the US and Canadian retail landscapes.
You are a transformational leader with a proven track record of building strong and meaningful relationships within the retail channel.
You drive commercial excellence, set high performance expectations, and ensure follow through on commitments.
You understand that retail is no longer just "shelving products"—it’s about omnichannel integration, brand storytelling, and operational excellence.
You will lead and develop a high-performing team to drive market share, optimize channel mix, and deepen our partnerships with the continent's largest retailers.
Leads with a general manager mindset, assuming accountability of all aspects of our retail partnerships, collaborating cross-functionally to “make things happen.”
Develops and executes multi-year sustainable sales strategies that align with manufacturing capabilities and long-term financial goals for the US and Canada.
Manage the full retail sales P&L budget, including channel and operational spend, promotional allowances, rebates, co-op, and COGS impact.
Constantly analyzes sales and other results versus plan and adjusts to attain or exceed it, while managing sales and distribution mix and balancing brand and financial objectives.
Ability to translate complex data sets into actionable sales stories for merchants.
Partner with Product Development and Supply Chain to ensure the "innovation pipeline" matches retail trends and that inventory levels support promotional "floor resets."
Monitor macroeconomic indicators (housing starts, consumer credit trends) that specifically impact durable goods purchasing cycles.
Serve as the executive lead for high-stakes relationships with major retailers (e.g., The Home Depot, Lowe’s, Menards, and Specialty Retailers).
Directs the "Go-to-Market" strategy, ensuring optimal floor placement, volume, mix, and "share of wallet."
Has a healthy sense of urgency to deliver predictable, profitable, and sustainable growth.
Understand the consumer and pro journey and leverage that understanding to deliver on results across in-aisle, online, and pro.
Lead continuous analysis of competitor pricing and promotional shifts, and have experience in providing insights on how price changes will impact unit volume in a durable purchase environment.
Owns all dimensions of the partnership, including service levels, inventory, terms. Maintains operating budgets/sales forecasts, and manages the overall sales, including customer scorecards and tracking.
Works cross-functionally with segments, marketing, supply chain, finance, revenue management, etc. to find the right solution to meet both Lixil’s and customers’ objectives.
Builds an Indispensable Partnership: maintains deep knowledge of customer’s goals and objectives, ensuring alignment with what is important to them and understanding how this could impact the business. Drives a mutually beneficial relationship, constantly finding “win-win” solutions. Brings the retail partner along for the journey (e.g., developing a joint business plan and reviewing it regularly; innovation summits, QBR’s, PLR’s
Collaborates with Brand, Product, and Marketing to shape segment strategies, and recommends product and marketing recommendations,, packaging, and pricing to maximize long-term market share
Partners internally and externally to launch retail innovations that solve consumer pain points and meet sustainability goals.
Builds trust, clarity, and momentum across the organization. Can influence others.
Mentor and scale a diverse team, fostering a culture of accountability, building capabilities, and inspiring the future
Constantly pursues commercial excellence with the team by treating it as a continuous improvement journey. Creating a culture that maximizes people's performance, potential and engagement.