Leader, Quality Analytics Operations

MVP Health Care•Schenectady, NY

41d•Hybrid

About The Position

Join Us in Shaping the Future of Health Care At MVP Health Care, we’re on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference—every interaction, every day. We’ve been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team. What’s in it for you: Growth opportunities to uplevel your career A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team Competitive compensation and comprehensive benefits focused on well-being An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. You’ll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.

Requirements

Bachelor’s Degree preferred; will consider equivalent experience.
Three years’ experience with data analysis and/or health care quality operations.
Possess strong personnel management skills.
Experience with HEDIS, Medicare Stars, and NYSDOH QARR reporting requirements.
Possess strong analytical skills with detailed knowledge of healthcare operations and datasets.
Possess strong problem-solving skills with a keen attention to detail.
Proven ability to work under pressure and manage multiple priorities effectively.
Self-motivated, proactive, and capable of driving initiatives independently.
Excellent communication and collaboration skills across cross-functional teams.
Microsoft SQL.
Interpersonal skills (e.g., partnering, conflict management, mentoring), with strong verbal and written communication skills, and the ability to interact with most levels of business, technical and end users.
Strategic Thinking: Aligns analytics operations with organizational priorities and anticipates future needs.
Influence & Collaboration: Builds strong relationships and fosters cooperation across teams and departments.
Decision-Making: Demonstrates sound judgment and data-driven decision-making under pressure.
Change Leadership: Champions innovation and process improvements, including automation initiatives.
Talent Development: Mentors and develops team members to achieve peak performance.
Accountability: Holds self and team responsible for delivering high-quality, timely results.
Curiosity to foster innovation and pave the way for growth.
Humility to play as a team.
Commitment to being the difference for our customers in every interaction.

Responsibilities

Lead and execute quality analytics to support organizational excellence.
Manage annual HEDIS data submissions, including completion of the HEDIS Roadmap, audit coordination, and support for the medical record review project.
Oversee data processes and deliverables for regulatory and performance programs.
Collaborate with business, technical, and Data Governance teams to ensure data integrity and availability.
Monitor and enhance data accuracy, reliability, and compliance standards.
Identify and implement process improvements and automation to increase efficiency and reduce technical debt.
Acquire and integrate data as needed to support quality improvement initiatives.
Foster collaboration by encouraging cross-functional teamwork and promoting cooperation across organizational boundaries.
Serve as a trusted partner to internal and external stakeholders, ensuring expectations and requirements are met.
Other duties as assigned by leadership.
Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.