Lead Water Technician

1-800 Water Damage•Hayward, CA

2d•$62,000 - $72,000

About The Position

The Water Damage Technician will assist other team members by providing skilled & unskilled labor while learning the techniques & receiving training required while performing professional mitigation & disaster response services for 1-800 Water Damage.

Requirements

High School Diploma or GED.
Proven experience in water damage restoration and mitigation.
Certification in water damage restoration (IICRC WRT certification required, other IICRC certification is highly favorable).
Proficiency in using MICA (Mobile Integrated Claims Application) or other job documentation software for moisture mapping, drying logs, and reporting.
Leadership and team management skills.
Strong problem-solving abilities and attention to detail.
Knowledge of water damage restoration equipment and techniques.
Excellent communication and customer service skills.
Ability to work in physically demanding and sometimes adverse conditions.
A valid driver's license and a clean driving record.
Must be able to regularly lift and or move up to 25 pounds and occasionally lift and/or move up to 75 lbs.

Responsibilities

Perform water mitigation inspections as assigned.
Able to go out to perform emergency response within 1 hour.
Show up on time for shifts, in proper uniform & well-groomed.
Be available for on-call & emergencies.
Learn & practice commitment to customer service.
Fill out paperwork properly; (Timesheets, PO Forms, Field Check-list).
Monitor loss & document readings.
Must be able to exercise good judgment & to understand & carry out written & or oral instructions, along with sound problem-solving ability.