Lead Water Restoration Technician

1-800 WATER DAMAGE of Newtown • Middletown Township, PA

9d

About The Position

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

We are seeking an experienced and dependable Lead Water Restoration Technician to oversee water damage restoration projects. The ideal candidate is a certified professional with strong leadership skills and expertise in water mitigation and restoration processes.

Requirements

• High School Diploma or GED.
• Must maintain a valid Driver’s License and maintain a safe driving record.
• Must be able to exercise good judgment and to understand and carry out written and/or oral instructions, along with sound problem solving ability.
• Must be able to stand; walk, sit, use hands to finger, handle, or feel – reach with hands & arms and talk or hear.
• Must be able to regularly lift and or move up to 25 pounds.

Responsibilities

• Lead and supervise restoration crews on water damage projects, ensuring safety and quality standards.
• Assess water damage, develop restoration plans, and execute mitigation procedures.
• Operate and maintain equipment (e.g., water extractors, dehumidifiers, air movers).
• Communicate with clients, insurance adjusters, and team members to coordinate project timelines and updates.
• Document project details, including photos, moisture readings, and work logs.
• Ensure compliance with IICRC standards and local regulations.
• Train and mentor junior technicians as needed.
• Intake new losses via phone, email, and fax.
• Monitor updates in DMS for job status, documentation of communication from insurance and customer.
• Monitor updates in XactAnalysis/Alacrity/Lions Bridge daily.
• Monitor field paperwork is completed and up to date.
• Update Dropbox daily with status updates, files, and move for finalized billing.
• Scheduling Subcontractors and Technicians for daily work.
• Ordering materials testing for mold and asbestos for jobs.
• Review work site and completed technician paperwork prior to releasing projects.

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Paid Holidays
• PTO
• Paid Training
• Growth and Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED