Lead Warehouse Associate

AIR Control Concepts•San Antonio, TX

43d•Onsite

About The Position

The Lead Warehouse Associate supports warehouse operations through advanced inventory control, shipping/receiving, workflow coordination, and customer service collaboration. This role serves as a subject‑matter expert within the warehouse, helps guide junior staff, and ensures that daily processes run smoothly.

Requirements

High school diploma or GED required
4+ years of warehouse, distribution, or warehouse customer service experience required
Ability and willingness to represent Mechanical Reps in the most positive manner with clients, suppliers and the community we serve
Ability to work effectively with co-workers and other customers; learn and use operating practices of the company
Ability to communicate effectively orally and in writing
Cooperate as a team member with all departments
Ability to provide service in a courteous, prompt and efficient manner
Assume responsibility, deal effectively with problems, and exercise independent judgment when making decisions
Possess good organizational skills
Ability to develop and use empathetic listening skills, communicate with clarity and maintain an attitude with respect, assistance, honesty and resourcefulness
Ability to manage confidential client and employment information with tact and discretion
Background check
Valid driver’s license, proof of valid car insurance and clean driving record
Follow Mechanical Reps, Inc. employee handbook policies and guidelines
Subject to drug test prior to employment
Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow or slippery surface.
Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner
Exerting up to 50 pounds of force occasionally to lift, carry, pull, or otherwise move objects
Manual dexterity sufficient to reach/handle items and work with your fingers
Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors)

Nice To Haves

Experience in a lead or senior-level role is a strong plus

Responsibilities

Perform advanced shipping and receiving tasks, including unloading trucks, checking in merchandise, and verifying items against purchase and sales orders.
Assemble, stage, and prepare customer orders for pickup or delivery.
Conduct routine cycle counts and assist with physical inventory.
Monitor stock levels and notify leadership when replenishment is needed.
Create and receive purchase orders in the system with accuracy.
Process daily sales orders, transfers, and receipts in the computer system.
Assist in resolving order or inventory discrepancies (pricing, quantities, acknowledgements, delayed shipments, etc.).
Collaborate with sales teams on order status, stock availability, and issue resolution.
Prepare shipments and parcels for mailing or freight pickup.
Maintain organization of warehouse shelves, bins, racks, and storage areas.
Keep the warehouse clean, safe, and orderly at all times.
Perform basic maintenance of warehouse tools, equipment, and supplies.
Assist in sorting, labeling, and placing materials in designated storage locations.
Process COD customer payments such as cash, checks, and credit cards.
Drive a 16-ft box truck to deliver products to local customers and job sites when needed.
Assist with facilities-related tasks such as basic upkeep or minor repairs.
Perform other general warehouse duties as assigned.

Benefits

Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.
Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage.
Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
Professional Development – Ongoing training opportunities and support for continuing education.

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