Lead Visual

Williams-Sonoma•Phoenix, AZ

About The Position

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Lead, Visual role You will provide daily support to the management team by performing opening and closing routines, providing supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guest. You will perform operational functions in the assigned area of accountability Sales to ensure the store meets company expectations.

Requirements

Effective communication, organization and leadership skills
Proven ability to motivate and influence others through personal actions and examples.
Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
1-3 years retail sales experience with shift supervision experience preferred
1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).
Must be able to be mobile on the sales floor for extended periods of time
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business.
Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).

Responsibilities

Effectively perform operational functions: open and close the store, register functions and back office procedures
Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager- on-duty shifts
Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in- home services
Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Benefits

A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Individual development plans and career pathing conversations
Annual performance appraisals
Cross-brand and cross-functional career opportunities
Online learning opportunities through brand specific resources and WSI University
Leadership development opportunities