Lead UX Designer & Systems Engineer

Jostens • Minneapolis, MN

1d • $105,000 - $130,000 • Hybrid

About The Position

As a Lead UX Designer & Systems Engineer, you are a part of the Digital Product Management team, focusing on a unified omnichannel strategy. You will be involve in creating innovative, user-driven experiences on the .com platform and various channels. assortment, and maximizing revenue for eCommerce, particularly for The Mascot Shop. Responsibilities include leading end-to-end product experience strategy and delivery for eCommerce journeys, while engineering and scaling a multi-brand design system to improve consistency, accessibility, and speed-to-market across digital properties. You should have a strong understanding of UX design, research, data analytics, multi-brand design systems, UI engineering concepts, and consumer behavior, and will collaborate closely with the Product Management, Engineering, Merchandising, and Marketing teams. You will serve as a UX design leader and systems builder—driving experience outcomes while translating design standards into reusable, coded components and tokenized foundations across multiple brands. You will provide functional leadership and may lead project design teams and designers as necessary.

Requirements

• 4-year degree in design, information sciences, HCI, Business, Marketing, or related field
• 8+ years of professional experience in product design/UX with demonstrated leadership across complex digital products; eCommerce experience strongly preferred
• Strong understanding of user interaction design principles and UX methodologies
• Proven skills in visual communication and creating detailed deliverables (e.g., journey maps, user flows)
• Experience designing for conversion, discoverability, and usability in eCommerce or transactional journeys.
• Strong project management skills, and collaboration skills with the ability to work effectively cross-functionally and influence stakeholders at all levels of the organization.
• Creative thinker with a strategic mindset, analytical problem-solving skills, and a passion for delivering exceptional customer experiences.
• Expert proficiency with Figma (libraries, components, variants), prototyping, and collaborative delivery workflows.
• Comfort working with CMS-driven experiences (e.g., dotCMS) and designing scalable templates and components.
• Hands-on experience building or maintaining design systems across multiple products/brands
• Strong knowledge of design system foundations (tokens, variables, components, spacing, grid, auto-layout)
• Working knowledge of front-end fundamentals: HTML/CSS, component-based UI, responsive design
• Ability to collaborate deeply with engineers on component APIs, constraints, and implementation details
• Experience defining documentation standards, governance, versioning, and contribution models
• Accessibility fluency (WCAG), including patterns and testing approaches

Responsibilities

• Lead end-to-end product design for key digital experiences across multiple brands—from discovery to delivery—grounded in customer needs and business outcomes.
• Partner with Product and Engineering to define scope, sequencing, and measurable outcomes (i.e. conversion, findability, task success, on time project delivery).
• Set and uphold quality standards for interaction design, visual design, accessibility, and content clarity across customer journeys.
• Communicate design direction through clear storytelling, rationale, and data-informed recommendations to stakeholders at multiple levels.
• Mentor and coach designers and product partners through critique, feedback, and design reviews; model strong craft and decision-making.
• Drive discovery and validation: plan and facilitate research, concept testing, usability testing, and iterative refinement.
• Enable a user testing strategy and deliver designs before launch vetted by consumers.
• Lead UX/CX workshops (journey mapping, design sprints, co-creation), guide prioritization, and ensure cross-functional alignment from problem framing through launch.
• Engineer and scale a multi-brand design system that supports distinct brand expressions while maintaining shared foundations, accessibility, and component integrity.
• Own design system architecture and governance: foundations (color, typography, spacing), tokens, theming strategy, component libraries, documentation, and adoption enablement.
• Partner with front-end engineering to deliver coded components (e.g., React/Angular/Web Components) aligned to Figma libraries, ensuring fidelity, performance, and accessibility (WCAG).
• Define and maintain contribution standards: component specs, API/props guidance, token usage rules, release notes, versioning, and deprecation practices.
• Establish contribution workflows (design → review → build → publish), including QA checklists, accessibility audits, and regression testing for system components.
• Create multi-brand theming patterns (brand layers, theme tokens, brand-safe variants) so product teams can build faster without reinventing UI.
• Measure system effectiveness: adoption, reuse rate, time saved, defect reduction, accessibility compliance, and consistency across brands.
• Facilitate design governance rituals (design critiques, system reviews, intake triage, roadmap planning) to align teams and ensure scalable outcomes.
• Partner with Brand/Marketing/Merchandising to translate campaign and brand needs into system-friendly patterns that preserve brand integrity and improve consistency.
• Provide enablement: documentation, office hours, onboarding guides, and training for designers, product managers, and engineers adopting the system.

Benefits

• We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
• We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
• We believe in flexibility. We offer a hybrid schedule with on-site work 3 days a week.
• We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 11 company paid holidays, and family paid leave.
• We care about your development. We support tuition reimbursement after 6 months of service.
• We believe in pay transparency. The salary range is $105,000 to $130,000 with annual bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees