Lead Usher (OC)
About The Position
Responsible for assisting guests at entertainment events by collecting admission tickets/passes, distributing programs, assisting in finding seats, answering questions about the facility and its offerings. Assist in training and guiding Ushers in the successful performance of their jobs Provide general information about the property and the various venues. Ensure that guests are properly seated and late seating policies are followed. Assist with guest seating and ticketing situations. Distribute event programs. Assist with the enforcement of the camera/tape policy for each event. Alert management of any guest’s special needs or emergency situations. Assist in the training of ushers and in the successful performance of their jobs
Requirements
- Six (6) months of experience as an usher in a comparable venue preferred.
- Must have excellent customer service and communication skills.
- Must be able to stand and walk (including stairs) for extended periods of time.
- Must be able to bend and lift up to 25 pounds.
- Must be able to quickly read and interpret information printed on event tickets.
- Must be able to assist guests in wheelchairs.
- Must be alert at all times and be able to think and act quickly and appropriately in the event of an emergency.
- Must be able to obtain/maintain any necessary certifications and/or licenses
Nice To Haves
- Six (6) months of experience as an usher in a comparable venue preferred.
Responsibilities
- assisting guests at entertainment events by collecting admission tickets/passes
- distributing programs
- assisting in finding seats
- answering questions about the facility and its offerings
- assisting in training and guiding Ushers
- providing general information about the property and the various venues
- ensuring that guests are properly seated and late seating policies are followed
- assisting with guest seating and ticketing situations
- distributing event programs
- assisting with the enforcement of the camera/tape policy for each event
- alerting management of any guest’s special needs or emergency situations
- assisting in the training of ushers
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What This Job Offers
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
