Lead Threat Detection and Response Engineer

Sendbird • San Mateo, CA

1d • $225,000 - $260,000 • Hybrid

About The Position

Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month. As part of the march towards our vision of building a powerful user engagement platform, we are scaling a world class AI-native Security-Team to help secure our customers' data and earn their trust. Specifically, we are hiring a Lead Threat Detection & Response Engineer who can take our detection and response program that favors automation over manual work to the next level.

Requirements

• Ability to remain calm during security incidents
• Experience working with SIEM solutions and tuning detection signatures
• Ability to script solutions to enable automations, deploy detections, or quickly parse log files.
• An ability to reason about security decisions
• Experience leading projects from start to finish and mentoring other security practitioners
• AWS experience.
• An ability to communicate ideas clearly and effectively to large audiences

Nice To Haves

• Presenting at conferences or working on open source projects.
• Experience with developing security tools.
• Running actual security incidents end-to-end

Responsibilities

• Mature our threat detection program by analyzing gaps and mitigating risks via detective controls
• Coordinate and drive resolution on a diverse range of incidents.
• Analyze root causes, trends and systematic issues
• Develop and deploy detections using engineering practices (testing/validation, CI/CD pipelines, detections as code, etc
• Mature incident response playbooks
• Mentor other members of the team
• Partner with other teams to improve Sendbird’s security posture
• Research and identify new attacks against SendBird’s products.
• Conduct internal Red Team and Table Top activities to identify gaps in our controls.

Benefits

• Our US benefits include (but are not limited to) 20 days PTO, 13 paid US company holidays, 7 sick days, 1 volunteer day, plus 2 rest/rejuvenation days and birthday day off
• Company subsidized medical, dental, vision insurance
• Flexible Spending Accounts
• Parental leave
• Life and disability insurance
• Be Your Best Self: An annual stipend of $3,500 (prorated after 3 months) for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services and massages
• Pay Transparency For cash compensation, we set standard ranges for all roles based on function, level, and geographic location.
• Flexible Work Policy We offer a flexible work schedule at Sendbird.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed