Lead Teller

PNC • Louisville, KY

403d

About The Position

The Lead Teller is responsible for overseeing the daily operations of the teller line, ensuring exceptional customer service, and managing a team of tellers. This role involves training staff, handling complex transactions, and maintaining compliance with banking regulations. The Lead Teller plays a crucial role in enhancing customer satisfaction and achieving branch goals.

Requirements

• High school diploma or equivalent.
• Previous experience in banking or customer service.
• Strong leadership and communication skills.
• Ability to handle cash and financial transactions accurately.

Nice To Haves

• Experience with sales and customer relationship management.
• Knowledge of banking products and services.

Responsibilities

• Oversee daily operations of the teller line.
• Train and mentor teller staff.
• Ensure compliance with banking regulations.
• Handle complex customer transactions.
• Provide exceptional customer service.
• Assist in achieving branch sales goals.

Benefits

• Health insurance coverage.
• 401k retirement savings plan.
• Paid time off and holidays.
• Tuition reimbursement for further education.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees