Lead Technology Solutions

Humana
1dRemote

About The Position

Become a part of our caring community and help us put health first The Lead, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives for the Epic implementation. The Lead, Technology Solutions works on problems of diverse scope and complexity ranging from moderate to substantial. The Lead, Technology Solutions acts as a liaison and collaborates with business and functional stakeholders to identify and deliver strategic enablement solutions. This role advises executives to develop functional strategies (often segment-specific) on matters of significance. It exercises independent judgment and decision-making on complex issues regarding job duties and related tasks, working under minimal supervision and requiring analysis of variable factors to determine the best course of action. Key Responsibilities: Serve as a primary liaison between technology teams and business stakeholders to ensure alignment of solutions with organizational goals. Lead coordination efforts across cross-functional teams to deliver technology solutions effectively and on schedule. Develop and implement an end-to-end testing strategy for Epic systems, ensuring comprehensive validation of workflows, integrations, and data integrity. Oversee planning, execution, and reporting of testing activities, including user acceptance testing (UAT) and regression testing. Provide strategic guidance on technology enablement initiatives, advising executives on segment-specific functional strategies. Exercise independent judgment in analyzing complex issues and determining optimal solutions. Ensure compliance with organizational standards, best practices, and regulatory requirements throughout solution delivery. Use your skills to make an impact

Requirements

  • Minimum of 5 years’ experience managing large-scale system implementations or delivering complex functionality across enterprise platforms
  • Solid understanding of operations, technology, communications and processes
  • Demonstrated ability to communicate clearly and effectively, both verbally and in writing, across technical and non-technical audiences
  • Possess 5 + years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Nice To Haves

  • Bachelor's degree
  • Epic implementation experience or proven track record in managing large-scale system implementations across enterprise environments
  • Proven experience utilizing Azure DevOps (ADO), Jira, and qTest for test management, issue tracking, and project coordination

Responsibilities

  • Serve as a primary liaison between technology teams and business stakeholders to ensure alignment of solutions with organizational goals.
  • Lead coordination efforts across cross-functional teams to deliver technology solutions effectively and on schedule.
  • Develop and implement an end-to-end testing strategy for Epic systems, ensuring comprehensive validation of workflows, integrations, and data integrity.
  • Oversee planning, execution, and reporting of testing activities, including user acceptance testing (UAT) and regression testing.
  • Provide strategic guidance on technology enablement initiatives, advising executives on segment-specific functional strategies.
  • Exercise independent judgment in analyzing complex issues and determining optimal solutions.
  • Ensure compliance with organizational standards, best practices, and regulatory requirements throughout solution delivery.

Benefits

  • Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
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