DXG PMO - Lead Technology Program Manager

Wolters Kluwer•New York, NY

About The Position

Lead Technology Project & Program Manager The Digital Experience Group (DXG) is Wolters Kluwer’s global digital solutions organization, responsible for delivering the platforms and products that power critical decision‑making for professionals worldwide. DXG brings together modern engineering practices, strong product thinking, and responsible use of AI to improve the speed, quality, and scalability of product delivery. As DXG continues to expand the use of AI across its products and development practices, the organization is executing a growing portfolio of complex, cross‑functional initiatives to support innovation and adoption. Role Overview The Lead Technology Project & Program Manager plays a critical delivery leadership role within the DXG Program Office, responsible for planning and executing complex technology initiatives that span multiple teams and functions. This role focuses on driving successful delivery of large initiatives — including AI‑related programs — by coordinating teams, managing risks and dependencies, and supporting adoption across engineering, product, quality, and enablement partners. The role operates with a high degree of autonomy, applying sound judgment to balance scope, timelines, and outcomes within established strategic and governance frameworks. The Lead Program Manager may provide guidance or coordination for other project or program managers on an initiative, but this is not a formal people‑management role.

Requirements

Demonstrated experience leading complex technology projects or programs, typically involving multiple teams and delivery dependencies.
Strong understanding of modern product and engineering delivery environments.
Experience (typically 7-10 years) supporting technology change or transformation initiatives, including adoption of new tools or practices.
Proven ability to operate effectively in ambiguous or fast‑moving environments while maintaining delivery focus.
Excellent communication and stakeholder‑management skills.
Bachelor’s degree in a relevant discipline (or equivalent experience).

Nice To Haves

Experience coordinating work with other project or program managers is a plus.
PMP or similar certification is a plus, but not required.

Responsibilities

Plan and deliver large, complex technology initiatives with multiple workstreams, teams, and dependencies.
Own integrated delivery plans, milestones, and execution cadence across participating teams.
Proactively identify, manage, and communicate risks, dependencies, and delivery trade-offs.
Support delivery of AI-related programs and pilots, including tooling introductions, workflow changes, and adoption activities aligned to DXG priorities.
Coordinate evaluation, pilot, or rollout activities within a defined initiative or portfolio.
Partner with Engineering, Architecture, Quality, Security, and Enablement teams to align execution and resolve delivery challenges.
Serve as a central point of coordination to keep stakeholders informed and aligned throughout execution.
Support change management and adoption activities for new tools, capabilities, or processes.
Track progress and outcomes, ensuring initiatives achieve intended delivery and usage goals.
Provide clear, timely status updates and delivery insights to stakeholders and leadership.
Translate complex delivery topics into actionable information for both technical and non-technical audiences.