Lead Technician

National Express•Waco, TX

1d•Onsite

About The Position

Summit School Services companies are dedicated to providing the highest level of transportation safety, quality transportation, outstanding customer service, and positive employee relations. With corporate headquarters in Warrenville, Illinois, the organization supports over 250 local customer service centers across North America. As a Lead Fleet Technician for a school bus fleet, this role is pivotal in ensuring safety, quality, and uptime. The Lead Technician will be responsible for advanced diagnostics and repairs on medium/heavy vehicles, overseeing inspection readiness (DVIR, DOT/state), and guiding other technicians through preventive maintenance cycles to ensure all routes depart safely and on time. This position involves collaborating with a Maintenance Leader to plan work, verify repair quality, and maintain smooth shop operations.

Requirements

Minimum of five (5) years medium or heavy truck fleet mechanic repair experience.
Minimum of one (1) year leadership experience or training (verifiable via prior employer or acceptable documentation).
Proficient with diagnostic equipment to identify and troubleshoot mechanical, electrical, and A/C issues.
Advanced technical knowledge of major vehicle components in diesel and gas equipment.
Possess the recommended minimum hand tools for a diesel technician.
Sound judgment and decision-making skills.
High school graduate or equivalent education and/or training and experience.
Ability to read, write, and communicate effectively in English.
Valid applicable state license (CDL preferred).

Nice To Haves

Completion of a technical or vocational training program in automotive or diesel repair.
ASE Certifications or willingness to pursue certification.
Prior lead technician or supervisory experience, or demonstrated leadership in a shop/fleet maintenance environment.
Comfortable managing multiple tasks and shifting priorities in a fast-paced environment.
Proficient with computers and maintenance software systems.
Strong organization, attention to detail, and effective cross-team communication.

Responsibilities

Diagnose and repair automotive and diesel systems — including brakes, steering, suspension, drivetrains, electrical, cooling, and fuel systems — according to skill level.
Perform engine adjustments, rebuilds, and test drives to verify quality repairs.
Complete required safety inspections and repair sign-offs before releasing vehicles.
Keep a safe, organized, and compliant workspace following all Federal, State, and local standards.
Identify and report additional service needs or complex issues requiring advanced support.
Accurately log labor hours, parts used, and completed work in the maintenance system.
Notify leadership of unsafe conditions, equipment misuse, or vehicle abuse immediately.
Respond to road calls and perform mobile repairs when needed.
Model professionalism, teamwork, and integrity in every task.
Oversee day-to-day workflow processes.
Other duties as assigned.