Lead Technician
About The Position
Lead Technician - Legoland Discovery Center Philadelphia Responsibilities: Oversee all facility & building maintenance, keeping everything running safely and smoothly Lead, schedule, and develop the Technician Team, forecasting staffing needs and managing coverage Manage vendors & trades (HVAC, electrical, plumbing, housekeeping, Triotec/Simex, and more) Own preventative maintenance & asset management using Facilitree software Maintain, repair, and troubleshoot rides, attractions, and facility systems to minimize downtime and maximize guest experience Handle hands-on repairs & operations, including lighting, painting, equipment maintenance, custodial oversight, and exhibit setup Ensure safety, compliance, inspections, and documentation, meeting all statutory and Merlin standards Create a “guest-obsessed” culture, motivating and empowering the team through training, recognition, and continuous improvement Qualifications & Experience About You: Education & experience blend: High School diploma/GED required; technical degree preferred; Bachelor’s a plus Technical leadership background: 1+ year supervising in a technical or themed environment (automation, electrical, hydraulics, pneumatics, networks, animation) Hands-on maintenance pro: Experience maintaining rides, facilities, and a wide range of equipment Thrives under pressure: Excels at multitasking, problem-solving, and delivering top-tier service in fast-paced environments Natural leader with energy: Confident, approachable, guest-focused, and able to inspire teams with enthusiasm and drive Benefits Benefits of Joining Merlin Entertainments! Excellent Health Care Options: Comprehensive medical, dental, and vision coverage. Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge! Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. Recognition Programs and Rewards: Celebrate your achievements and hard work! 401(k) Program: Save for the future with company matching contributions. Tuition Reimbursement Programs: Get support for further education and career growth. Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments!
Requirements
- Education & experience blend: High School diploma/GED required; technical degree preferred; Bachelor’s a plus
- Technical leadership background: 1+ year supervising in a technical or themed environment (automation, electrical, hydraulics, pneumatics, networks, animation)
- Hands-on maintenance pro: Experience maintaining rides, facilities, and a wide range of equipment
- Thrives under pressure: Excels at multitasking, problem-solving, and delivering top-tier service in fast-paced environments
- Natural leader with energy: Confident, approachable, guest-focused, and able to inspire teams with enthusiasm and drive
Responsibilities
- Oversee all facility & building maintenance, keeping everything running safely and smoothly
- Lead, schedule, and develop the Technician Team, forecasting staffing needs and managing coverage
- Manage vendors & trades (HVAC, electrical, plumbing, housekeeping, Triotec/Simex, and more)
- Own preventative maintenance & asset management using Facilitree software
- Maintain, repair, and troubleshoot rides, attractions, and facility systems to minimize downtime and maximize guest experience
- Handle hands-on repairs & operations, including lighting, painting, equipment maintenance, custodial oversight, and exhibit setup
- Ensure safety, compliance, inspections, and documentation, meeting all statutory and Merlin standards
- Create a “guest-obsessed” culture, motivating and empowering the team through training, recognition, and continuous improvement
Benefits
- Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
- Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
- Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
- Recognition Programs and Rewards: Celebrate your achievements and hard work!
- 401(k) Program: Save for the future with company matching contributions.
- Tuition Reimbursement Programs: Get support for further education and career growth.
- Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
