Lead Technician Crew Chief

SERVPRO•Fort Collins, CO

8d•$23 - $27

About The Position

As the front-line representative of the SERVPRO® brand, the Lead Technician Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. SERVPRO – Fort Collins is an industry leading water, mold, and large loss fire restoration company. SERVPRO quickly responds to property damage emergencies ranging from multimillion-dollar disasters to those suffered by individual businesses and homes. We are one of a select few members of the SERVPRO Global Disaster Recovery Team Program , singling us out as one the largest producers of commercial damage restoration in the country and worldwide. Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Requirements

2 years experience in the Fire and Water restoration industry
Have a valid IICRC WRT certification preferred
Because we provide 24-hour emergency services, must be willing to be on call occasionally
Some night and weekend work are required
Must be able to lift a minimum of 50 pounds
A valid driver license
HS Diploma or GED required.

Responsibilities

Explain restoration processes and answer customer questions
Monitor, communicate, and respond to customer needs/concerns.
Communicate clear expectations to Production Technicians and supervise their activities
Perform production processes as scheduled and ensure quality control
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and worker
Manage job file documentation to ensure complete and accurate project details
Manage and control costs of production projects
Manage assets by protecting and using equipment and materials properly