Lead Technician Crew Chief

Servpro•Denver, CO

4d•$24 - $26

About The Position

As the front-line representative of the SERVPRO® brand, the Production Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Requirements

2 years experience in the Fire and Water restoration industry
Have a valid IICRC WRT certification preferred
Because we provide 24-hour emergency services, must be willing to be on call occasionally
Some night and weekend work are required
Must be able to lift a minimum of 50 pounds
A valid driver license
Subject to criminal background check

Nice To Haves

Have a valid IICRC WRT certification preferred

Responsibilities

Explain restoration processes and answer customer questions
Monitor, communicate, and respond to customer needs/concerns.
Communicate clear expectations to Production Technicians and supervise their activities
Perform production processes as scheduled and ensure quality control
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and worker
Manage job file documentation to ensure complete and accurate project details
Manage and control costs of production projects
Manage assets by protecting and using equipment and materials properly