/6522422-lead-technical-writer
About The Position
As Lead Technical Writer, you'll learn how Cloudsmith products work and build a documentation experience that helps others become experts too. You'll define and implement the standards and processes that make our documentation clear, consistent, and scalable. You'll help deliver a great learning experience through our docs by ensuring accuracy, completeness, and an intuitive information architecture, and by incorporating multimedia assets such as screenshots and videos where they add value. You'll work closely with Product and Engineering to make sure every feature ships with great documentation. You care deeply about the impact of your work and use insights and feedback to continuously improve Cloudsmith's documentation. Our documentation is one of Cloudsmith's most powerful differentiators, and you'll be responsible for maintaining the high standards that help our customers get the most out of the platform.
Requirements
- 7+ years of experience writing developer-focused documentation for complex products (e.g. APIs, SDKs, DevOps tools, or infrastructure software).
- Deep familiarity with Markdown and Git-based workflows.
- Experience with static site generators or documentation frameworks
- Strong understanding of how to structure content for clarity and discoverability.
- Adept at communicating technical concepts clearly and precisely.
- Comfortable working cross-functionally with engineers and product managers.
- Curious, adaptable, and motivated to learn how products work from the inside out.
Nice To Haves
- Experience building or maintaining documentation systems or style guides.
- Familiarity with OpenAPI, REST/GraphQL doc generation, or CI/CD pipelines for docs.
Responsibilities
- Own Cloudsmith's documentation content, setting standards, refining the information architecture and defining and maintaining publishing workflows.
- Write and maintain high-quality documentation across product areas, including product guides, tutorials, API references, and release notes.
- Partner with product managers and engineers to document new features as they ship.
- Continuously improve discoverability and usability through feedback, analytics, and iteration.
- Maintain and expand the style guide to help others write clearly and consistently.
- Create and manage multimedia assets, including screenshots and videos that enhance our documentation and learning experience.
- Be an informed user of Cloudsmith's products, features and integrations
- Support partner integrations by ensuring partner documentation about Cloudsmith is accurate and complete.
Benefits
- A position based in Ireland or the United Kingdom [or the USA.
- A competitive compensation package, including equity.
- With comprehensive health, dental, and vision insurance.
- Plus, generous annual leave and flexible working policies to suit your lifestyle.
- Including a professional development budget for conferences and training.
- In a dynamic, innovative, trust-centric, and supportive work environment.
- With the opportunity to shape a fast-growing Series B startup (and beyond).
- Regular (monthly-ish) travel may be required for team meetings.
- Regular (quarterly-ish) travel may also be required for events and customers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Publishing Industries
Education Level
No Education Listed
Number of Employees
51-100 employees
